JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Facilities Manager (Batam)

Work Dynamics - Integrated Facilities Management

How We support the Whole You: 

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

Benefits to eligible employees, include:

Annual Leave

Sick Leave

Staff referral bonus

On-the-job training

Promotion opportunities

Commercial health insurance

What this job involves,

The Facilities Manager must be a team player and work with other members of the team to meet all key performance indicators as set out in the management contract.  

Procurement and Vendor Management

Manage of all contractors on site ensuring they perform to the required standards

Responsible on the procurement of vendors and services as required

Ensure the Contract Management Database is up to date at all times

Facilities Operations

Implement a comprehensive energy management program for your site(s)

Monitor to ensure all building procedures and performance measures are maintained at all times

Development and monitoring of the Planned Preventative Maintenance programme. Ensure vendor compliance with agreed progresses

Ensure Regional Operations procedures are followed to ensure service standards are maintained

Seek ways to constantly reduce costs and improve operational standards

Ensure consistency of regional policies & procedures with constant updating. As required

Implement, comply with and audit all internal management systems, for quality assurance

Management Team with the coordination of Churn and other relocations activities as required

Risk Management

Assist in the implementation and management of a property risk management program which identifies major property risks including occupational health and safety, fire safety and essential services and environmental. Report any issues or concerns back to Senior Management

Implement and monitoring of guidelines and strategies to protect health and safety of staff and others, protect client and JLL reputation. Report any issues or concerns back to Senior Management

Support the implementation and monitoring of disaster recovery and business continuity plans

Follow established escalation procedures and incident reporting procedures 

Profitability/ Savings Initiatives:

Assist the Senior Jones Lang LaSalle Account Leadership team with generating operational savings and creating initiatives to improve processes and practices

Customer Service / Client Relationships:

Provide superior customer service

Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user.

Pro-actively manage client expectations ensuring that the service levels are maintained.

Reporting:

Manage in the budgeting process as required

Provide input as required into the Monthly Report to Client

Active involvement in the monitoring and achieving the required Key Performance Indicators

Training:

Actively participate in all planned training activities

Leadership / Staff Management:

Actively support an environment that supports teamwork, co-operation & performance excellence within the WPR team

Interested?  An ideal candidate would need to have the following qualifications

Desired experience and technical skills

Required

Interpersonal skills with a strong client focus.

Technical comprehension and experience with performance based service contracts and vendor management both soft and technical

Knowledge of local occupational safety requirements

Ability to work within a budget

Demonstrated initiative 

Strong written and oral communication skills.

Ability to solve problems

Preferred

Bachelor degree with 10+ years of experience in FM or related industries

Good command of English and Chinese

If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.