Position Summary

The Custodial Services Site Supervisor oversees the contracted custodial services for a major property or building. This role ensures all contract terms are met effectively and efficiently, staff are properly trained and assigned, and facilities are maintained to a high standard. The Supervisor serves as a liaison with the client and manages daily custodial operations, inspections, inventory, reporting, and team performance.

You're a Great Fit If You 're a Great :

Have deep knowledge of custodial operations and cleaning standards.Thrive in leadership roles and enjoy coaching and motivating teams.Are proactive in planning, scheduling, and problem-solving.Communicate clearly and confidently with clients and team members.Are detail-oriented and committed to operational excellence.

 

Key Responsibilities

Operations & Team Management

Organize and plan custodial work schedules based on square footage and contract specifications.Manage daily cleaning operations and team assignments across shifts.Supervise, evaluate, motivate, and provide on-the-job training to custodial staff.Be available to respond to off-hour facility and staffing emergencies.

Client & Contract Oversight

Interface regularly with customers’ facilities team; coordinate services and respond to requests.Ensure all subcontractors provide services according to contract requirements.Report and help resolve any deficiencies in contract performance.

Quality Assurance & Special Projects

Conduct regular inspections of all spaces to ensure cleaning standards are met.Schedule and monitor special cleaning services (e.g., floor stripping, carpet cleaning).Create contingency plans for emergencies (e.g., floods, construction, renovations).

Equipment & Inventory

Inspect custodial equipment regularly; ensure preventive maintenance is performed.Maintain inventory records and ensure proper storage and security of supplies.Order supplies to maintain prescribed stock levels and reduce waste or pilferage.

Administrative & Reporting

Track and report contract deliverables, incidents, and special project progress.Complete and maintain documentation required by internal and external stakeholders.Collaborate with vocational counselors regarding employee performance and development.

Qualifications

Education & Experience

Associate’s degree (A.A.S.) or equivalent required.5+ years of experience in custodial services for public or private organizations.Minimum of 3 years of supervisory experience.Technical knowledge of cleaning equipment, materials, and methods.Familiarity with Microsoft Office, ADP Timesaver, and similar systems.Must be eligible to pass a government background check.

Skills & Competencies

Excellent verbal and written communication skills.Proficient in organizing, planning, and prioritizing team activities.Strong leadership and delegation skills.Ability to adapt to fast-paced, potentially stressful environments.Familiarity with policies and procedures related to custodial services and agency operations.Financial and inventory management, including basic arithmetic and budgeting.

Compensation

Commensurate with experience and qualifications. Details available upon request.

 

Equal Opportunity Employer