Job Description:

The Facilities and Operations Coordinator in Residential Life will contribute to the physical, environmental, security and general maintenance conditions for the Residential Facilities operation which includes 46 residence hall buildings and 1.9 million square feet of living space on campus. This position manages facility conditions in residence halls, conducts regular visual inspections of facilities, initiates and/or follows up on service orders for facility repairs of buildings and laundry machines, communicates with students about ongoing repairs and issues, manages the central key control system, tracks lock changes and lockouts for billing, adjudicates student damage charges, and communicates pertinent information concerning department policies and procedures related to residential facilities.  Recruits, trains and supervises student personnel to provide support in the operations areas.

This position requires one weekend shift weekly and occasional evening hours.

Job Qualifications

Education and Experience

High school diploma required.  Associate’s degree preferred or equivalent combination of education and experience.

Three to five years of related experience, preferably in facilities or operations management, office management or similar operations capacity.

Job Competencies

Demonstrated excellent skills in customer service, particularly with ability to defuse tense situations.

Ability to establish and maintain collaborative working relationships with students, parents, student organizations, and staff.

Sensitivity to and understanding of diverse perspectives that students and families bring to Brown, and that colleagues bring to their work – including those of academic, socioeconomic, culture, race and ethnicity, nationality, ability, gender, sexual identity, and intersectional identities.

Demonstrated excellent attention to detail and accuracy.

Must be able to walk and stand for extended periods.

Must be able to climb stairs throughout duration of shift.

Must be able to work under adverse temperatures and/or weather conditions.

Must be able to lift and carry 50 pounds. 

Must possess a valid driver’s license.

Background Check: All offers of employment are contingent upon a successful criminal background check and education verification satisfactory to Brown.

Additional Information: Please submit a resume and cover letter when applying for this position. To learn about Brown University’s benefits, please visit here for further information.

Benefits of Working at Brown:

Information on the Benefits of Working at Brown can be found here.

Recruiting Start Date:

2024-09-10

Job Posting Title:

Facilities & Operations Coordinator

Department:

Residential Life

Grade:

Grade 8

Worker Type:

Employee

Worker Sub-Type:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

37.5

Position Work Location:

Onsite

Submission Guidelines:

Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.

Still Have Questions?

If you have any questions you may contact employment@brown.edu.

EEO Statement:

Brown University is an E-Verify Employer.

As an EEO/AA employer, Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person’s race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, and caste, which is protected by our University policies.