Job TitleFacilities Operations Manager

Job Description SummaryWe are currently seeking a Site Operations Manager to support a large, three-shift Custodial and Ancillary services operation in Whitakers, North Carolina. The Site Operations Manager is responsible for planning, administering, and directing all activities related to Ancillary and Mail services, Administrative and Leadership support for Custodial operations, including but, not limited to budgetary oversite, short and long-term planning, the scope of work development, record keeping, and standardization across multiple disciplines. This individual will develop and report metrics for continuous improvement/maintenance of site operations while driving innovation and career growth of direct reports.Job Description

Duties and Responsibilities (these duties are a summary and not all-inclusive):

Planning, administering, and directing all site activities related to Ancillary Services, Mail Services.Budgetary accountability.Procurement of goods and services using Procurement platforms, P cards, etc.Directly lead a diverse team of employees to include timekeeping, mentorship and guidance, disciplinary actions (when applicable), short- and long-term goal setting, and safety policy adherence.Serves as the primary contact for the clients.Support sustainability initiatives and cost savings programs.Administer and manage the HSSE Safety Management Program.Identifies requests and assessments for capital investments and maintenance.Develops and implements both short- and long-range planning.Writes and modifies procedures and participates in long-term strategic outlook and policy planning and development that supports the overall facility.Ad Hoc project management, as necessary.Conducts performance evaluations of direct reports that are timely and constructive.Continually develops innovative solutions and procedures.Accountable for oversite of multiple third-party vendor services and agreements.Hands-on leadership and continual effective communication to direct reports.Maintain adherence to state and federal guidelines, to include, maintaining applicable state and federal documentational/inspection data.Provide oversight and support to custodial operations in the form of planning, employee onboarding, recordkeeping, procurement, and leadership.Recover and distribute customer mail from the US post office via established procedures.Support customers in human resources and administrative roles to provide labor for Ancillary Services.Other tasks as assigned.

Qualifications:

Bachelor’s Degree or equivalent experience; preferred.Minimum 3-5 years of managerial experience in the facilities and/or project management field.Computer proficiency including working knowledge of Microsoft Office Suite.Ability to work non-standard hours, which may include evenings and weekends, as well as availability to be on-call for emergencies.

Required Skills:

Strong customer service, technical (custodial), and communication skills.Strong leadership skills are essential to succeed in this role.Ability to plan, organize, prioritize, and achieve effective time management.Ability to work under pressure and meet established goals and objectives.Comfortable performing multi-faceted special projects in tandem with routine, day-to-day activities.Proficient in Microsoft applications including, Outlook and Excel.  Ability to perform labor needs analysis.

C&W Services is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “C&W Services”