Overall Job Summary

This position is responsible for managing the resolution of facility related repair and maintenance issues associated with TSC owned or leased premises and to continuously deliver a safe, secure and comfortable environment for our customers and team members.

Essential Duties and Responsibilities (Min 5%) Manage TSC repair and maintenance program for all stores in your respective territory.  Manage Landlord Maintenance issues, including any dispute resolution necessary to get Landlords to make repairs as required under the the lease.  Analyze root cause of reported facility issue, establish scope of work and required specifications, engage vendors, control bid process and recommend approval of related expense to coordinate the resolution of the repair.   Verify invoices for accuracy, performance of contracted repairs, warranty adherence, appropriate accounting codes, required signatures and accurate data entry to ensure appropriate payment by organization.  Collect, compile and record all email, phone and mailed documentation to maintain complete electronic archive and hard copy history of store repairs including initial requests, quotes, contracts, required approvals, warranties, completion results and invoices.  Direct, review and communicate with appropriate Store Team Members, Field Personnel, internal departments and interact with all corporate levels to provide customer service and support to ensure satisfactory completion of repair and maintenance issues and accurate appropriation of related expenses.      Verify competitive pricing across a wide range of service industries to ensure cost saving and value engineering through research and experience such as but not limited to HVAC, plumbing, electrical, structural, asphalt, concrete, flooring, roofing and general facility components.  Develop and expand vendor network to improve performance and reduce cost. 
  Required Qualifications

Experience: Minimum 3 years’ experience in facility or building maintenance (preferably in a multiple unit retail environment) to include technical knowledge and industry trends.

Education:  High school education required.  Any suitable combination of education and experience will be considered.
 

Preferred knowledge, skills or abilities Proven problem resolution and decision making ability (required). Ability to prioritize and manage a large volume of projects and significant amount of detail in a fast paced environment (required). Proficiency in Microsoft Office products (Word, Excel, and Outlook) (preferred). Ability to research and implement industry best practices (preferred). Available to travel as needed (required).
  Working Conditions Normal office working conditions Physical Requirements Sitting Walking Kneeling/Stooping/Bending Reaching overhead Lifting up to 20 pounds Disclaimer

This job description represents an overview of the responsibilities for the above referenced position.  It is not intended to represent a comprehensive list of responsibilities.  A team member should perform all duties as assigned by his/ her supervisor.