Job Summary:

Coastal Credit Union Music Park is seeking Facilities Personnel to assist in making sure guests have a clean and safe concert experience. Responsible for maintaining venue standards in all areas before, during, and after shows. 

THE JOB

As a member of the Facilities Team, you will be responsible for servicing any and all needs of the touring artist as they arise in preparation for the performance and general maintenance of the venue.  Developing your discretion and anticipating the needs of the guests will be crucial as you learn on the job.

Maintain the working order of all facilities at the venueSet up and remove all tour requirementsMoving and setting up chairs and tables, setting up a security perimeter, painting touchups, building repair, facilitating large lines of guests, filling in for ushers or security when needed, interacting with the other departments around the venue, interfacing with the guests and ensuring the best possible evening, and morePrep the exterior of the building for show daysAssist in the clean up at the end of the event and returning the venue to its default state

WHAT THIS ROLE WILL DO

Works directly with the Ops Manager and Facilities Supervisor to perform day of show duties, as well as, day to day operationsFollow up with Security and Guest Services teams to ensure that service standards are metPerform opening/running/closing dutiesMaintain line of sight/atmosphere control by circulating through work area and reporting any issues encountered

WHAT THIS PERSON WILL BRING

Required:

Working knowledge of high-volume operations and guest relationsSkills in guest relations/staff relations- Assessing and anticipating special needs of guestsPrioritization of duties and effective communication skillsAbility to handle multiple tasks/issues at one time effectively, with an upbeat attitude Communicate well with team members and managers and foster an atmosphere of unity and camaraderie High School Diploma required

Preferred:

Experience in a live music environmentAttention to detail and organizational skills

Physical Demands/Working Environment:

Working environment is fast-paced, often loud and stressfulPosition requires extended periods of prolonged standing, working on your feet, and different weather conditionsMust be able to lift or move up to 40 lbs using proper lifting techniques