At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.
Job Summary
Reporting to the Director of Facilities Maintenance, the Middleborough (MSE) Mechanical Supervisor guides the Middleborough maintenance team to provide high quality services, resulting in safe and attractive facilities for the Middleborough campuses.Aided by technology, the Mechanical Supervisor will utilize resources within budget to properly perform preventative maintenance tasks and ensure corrective maintenance requests are completed in a timely manner.
Supervisory Responsibilities
• Daily supervision of the facilities staff assigned to MSE. Hold team accountable to provide patient-, visitor-, and staff-focused, high-quality services across the MSE campuses.
• Utilize the work order ticketing system to assign corrective and preventative work orders. Perform periodic spot reviews to inspect work for general compliance.
• Establish on-call schedule to cover off-hours and emergency work. Responsibilities may include taking a shift as part of the team rotation and/or snow removal assistance.
• If resources are insufficient, flag this shortcoming to the Director of Facilities Maintenance.
• Initiate disciplinary action if an employee's work is consistently lacking completion, quality, and/or compliance.
• Schedule vendors for preventative and/or corrective maintenance as necessary. Spot check to ensure high quality work.
• Route capital request related work orders to the Capital Construction team.
• Work collaboratively with the Facilities Coordinator to notify campus staff and patients of upcoming work which may affect their areas: shutdowns, alarms, delays, etc.
Compliance Responsibilities
Working together with the Compliance Coordinator, maintain all Facilities-related Joint Commission and other regulatory paperwork, in both digital and hard copy.
• Flag missing documentation and follow up with appropriate vendor and/or team member to complete documentation as required.
• Emphasize, review, and re-teach key preventative maintenance tasks to current team members.
• Ensure staff are trained in proper sanitation requirements, to include handling and disposal of hazardous materials; correct recycling rules; and proper disposal of other items such as electronics, fiberglass, carpet, wood pallets, etc.
• Responsible for the accuracy and proper documentation of all work orders and service records.
• Ensure corrective work required to complete a preventative maintenance task is scheduled and completed prior to task close out.
Employee Training, Continuing Education, Compliance, and Reviews
• Oversee and provide a consistent on-boarding and training for any new hires. Promote a "safety first" work culture.
• For newer staff, explain approach / techniques to various CM and PM using industry standards and/or code compliant methodologies to ensure completed work meets regulatory policies and code requirements.
• Monitor monthly Healthstream reports to ensure all staff meet hospital training and compliance requirements.
• Establish an annual timetable for the maintenance teams to thoroughly update portions of the CMMS system.
• Suggest on-going education and mentorship opportunities within the department to create bench strength and succession plans.
• Conduct annual reviews for each member of the MSE Facilities team.
• Interviews and or recommends for hire, fire or disciplinary action for those mentioned positions in accordance with hospital policy and procedure.
Financial Responsibilities and Other Tasks
• Enter requisition requests as necessary.
• Utilize eBuy for routine purchases.
• Verify proper tools and materials are available for use.
• Monitor spend within budget. Submit budget allowances in support of annual budgetary efforts.
Other responsibilities as assigned.
Qualifications
Education
-- High School, GED, or Trade School graduate required
-- Bachelors degree in Engineering, Architecture, Business Management, Construction Management or similar background preferred but not required.
License
-- Valid Motor Vehicle driver’s license required.
-- Construction trades license preferred.
Previous Work Experience
Required Experience
-- 3-5 years of supervisory experience or increasing responsibilities within healthcare setting, and/or - 8-10 years of work at an active construction site and/or engineering experience.
-- A mix of relevant experience may be substituted.
Preferred Experience
-- 3-5 years of campus experience or responsibility within a multi-building or campus setting
-- 2-3 years of working with aging infrastructure
Knowledge, Skills, and Abilities
-- Professional and proactive problem solver, able to pivot between issues easily as business needs change.
-- Ability to effect change, lead, and motivate a diverse group of front-line employees while also working independently.
-- Uses authentic leadership and problem-solving skills to resolve issues. Maintains professionalism even in difficult situations.
-- Highly proficient in computers: typing, Outlook, Excel, Word, and Teams.
-- Uses accurate data to support decisions. Must be able to communicate as effectively in person as through an email exchange.
-- Punctual, predictable attendance on site is required. Expects the same of staff members.
-- Promotes and achieves high safety standards.
Additional Job Details (if applicable)
EEO
It is the policy of McLean Hospital to affirmatively provide equal opportunity to all qualified applicants for employment and existing employees without regard to their race, religion, color, national origin, sex, age, ancestry, protected veteran status, disability, sexual orientation, gender identity or expression, pregnancy or a condition related to pregnancy including, but not limited to, lactation or the need to express breast milk for a nursing child, or any other basis that would be in violation of any applicable law or regulation.
Remote Type
Onsite
Work Location
52 Oak Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement:
The McLean Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.