Facilities Support Officer
Masonicare
Facilities Support Officer Job Location: Chester Center, Connecticut
Facilities Support Officer
Masonicare at Chester Village - Chester, CT
24 hours per week
Saturday and Sunday from 7:30pm to 8:00am
Summary of Position: Provides security for residents, employees and visitors; protects building, assets, and premises as assigned. Additionally helps to maintain facility in a safe and clean manner.
Essential Duties and Responsibilities:
+ Conducts preventative patrols of buildings and premises at MCV to prevent fire, thefts, vandalism and intruders.
+ Monitors conduct of visitors on campus; confronts unauthorized persons for questioning as needed. Escorts employees and visitors to parking areas.
+ Writes comprehensive accurate reports detailing activities during shift. Responds to incidents/accidents completely documenting same using prescribed departmental forms and procedures.
+ Responds to inquiries for advice or assistance from employees, visitors, vendors and students.
+ Provides assistance to nursing staff of residents as needed.
+ Reacts to internal and external emergencies at MCV.
+ Secures and/or unlocks offices and buildings. Secures resident valuables or lost and found articles; maintains records of items received.
+ Controls vehicle traffic around facility.
+ Notify supervisor, police or fire department when situations warrant. Notifies maintenance personnel for major snow or ice conditions.
+ Conducts proactive patrols of building addressing potential equipment issues.
+ Attends meetings as required. Participates in mandatory in-service education programs.
+ Responds to fire alarms, calls for aid and other emergencies at MCV following described procedures in the Fire/Disaster plan and departmental policy and procedures. Communicates important information to pertinent staff.
+ Provides prompt, courteous service to residents and their families with a positive attitude. When speaking with residents, listens to their concerns and responds appropriately in a professional manner.
+ Helps create a safe work environment by following safety guidelines to prevent injuries to staff, residents, and visitors. Notifies management of unsafe work conditions.
+ Adheres to departmental dress code by wearing full uniform and presenting a neat, clean and professional appearance.
+ Provides daily cleaning activities as assigned. Set ups for events and meetings.
+ Provides first call response to assist resident with facility issues that may arise.
+ Communicates effectively and tactfully with adult and older residents/patients, recognizing their age, cultural diversity, needs, abilities and physical condition.
+ Perform work orders assigned by supervisor
+ Performs other duties as required.
Minimum Qualifications:
Education: High School or GED
Experience: 6-12 months experience in security operations, or in a general maintenance role.
Certificates, Licenses, Registrations: n/a
Key Competencies: Able to handle emergency situations. Able to handle multiple demands. Interpersonal skills. Must be able to speak, read and write English.
Job ID: 11304
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