JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

A "Community Ambassador Facility" job description typically entails actively engaging with residents and visitors within a building or facility, promoting a positive community atmosphere, providing information about amenities and services, addressing concerns, and generally acting as a welcoming and helpful point of contact, often with a focus on building a sense of belonging within the community. Key responsibilities may include:Greeting and assisting residents and visitors:Providing directions, answering questions about facility operations, and offering a friendly welcome. Community engagement:Organizing events, facilitating resident interactions, and promoting participation in community activities. Facility knowledge:Being well-versed in all facility amenities, services, policies, and procedures to accurately inform residents and visitors. Feedback collection:Gathering resident feedback on services and facilities, identifying areas for improvement, and communicating concerns to relevant parties. Issue resolution:Addressing resident concerns promptly and efficiently, escalating issues when necessary. Communication and outreach:Sharing important information with residents through various channels like newsletters, signage, and announcements. Building rapport:Establishing positive relationships with residents, fostering a sense of community and belonging. Safety and security:Monitoring common areas for safety concerns and reporting issues to appropriate personnel. Required skills and qualities:Excellent interpersonal skills: Ability to interact with diverse individuals in a friendly and professional manner. Strong communication skills: Clear and effective verbal and written communication to convey information and address concerns. Customer service orientation: Commitment to providing high-quality service and exceeding resident expectations. Problem-solving abilities: Identifying and resolving issues efficiently and effectively Organizational skills: Ability to manage multiple tasks and priorities effectively Community building knowledge: Understanding of strategies to foster a positive and inclusive community environment Depending on the facility type, additional responsibilities may include:Concierge services: Assisting with package delivery, reservation management, or other concierge-related tasks.Building maintenance coordination: Reporting maintenance issues to relevant personnel and following up on repairsSustainability initiatives: Promoting environmentally conscious practices within the facility 

Location:

On-site –Gurugram, HR

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.