JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Acting as the steward of the facility

Serving as the backbone of the facility, you’ll sit at the bottom of a wide range of responsibilities, from managing contracts to keeping the day-to-day operations—including facilities and equipment, M&E matters, housekeeping, conference rooms—in tip-top shape. This is why a strong grip with the service structure will come in handy especially when dealing with issues related to operating expenditures.

Part of your usual concerns include the maintenance all records related to the performance of facility management operations on the site. You’ll also find yourself developing MIS reports for our management team. And when the operations manager is not present, you’ll be expected to lead the monthly progress meeting.

Besides these, you will train team members on all quality policies and procedures. Every now and then, you’ll also be involved in reviewing the performance of our staff and conducting performance appraisals.

Bringing maximum value through excellent service delivery

Beyond daily maintenance, your ultimate focus is to provide professional, value-focused service that helps us meet—and go beyond—the client’s expectations.

Lending your business acumen, you’ll advise the client on future maintenance budgets, so you’ll need to be in tuned with the organization’s ins and outs, goals and overall direction. Your expertise in the world of contracts would be incredibly useful, as you’ll also get your hands on defining terms and conditions, operational scope and documents for annual maintenance contracts. Along with this, you’ll run successful tendering exercises that will help you find the right subcontractors. You’ll also carry out comparative analysis and make recommendations to the client on the most appropriate subcontractors.

Plus, it’s your job to develop service level agreements (SLAs) and assist our procurement experts in closing these agreements with vendors. While in the process, you’ll consider: Is the team deployed by the vendor made up of the right resources—in terms of level and scale—to deliver quality services?

Playing the role of a strategic operator, you will also craft annual cost-saving goals in energy usage and maintenance operations. Coordinating with specialist professionals to ensure compliance with minimum wage acts for payments and regulations falls into your hands as well.

Managing working relationships—the right way
Your ability to deal with clients, vendors and onsite personnel carries a huge impact on your success as facility manager. Among the things that you need to stay on top of are whether subcontractors are meeting their commitments on the scheduled delivery of trainings or they have a planned, structured and solution-based approach to maintenance services. Also, you will audit subcontractors on the quality of materials and upkeep of the site.

You’ll will coordinate with the HR department and the Operations Manager and make recommendations for future trainings to be given to the site facility management team. You’ll prepare and review the preventive maintenance register on a monthly basis and update the operations manager. You’ll also liaise with our Finance team and that of the client’s for client billing and invoicing. You will also be in touch with the client representatives for the payments.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.