**Entity:** Customers & Products **Job Family Group:** Retail Group **Job Description:** The Facility Services Maintenance Manager is responsible for the overall maintenance of Thorntons branded stores. This position will oversee the break/fix, brand image, maintenance capital projects and long-term strategy for their maintenance field. This role will also support maintenance of the bp Pulse EV chargers installed at retail sites. This position manages a team of maintenance supervisors, maintenance technicians, planning & scheduling and maintenance service contractors with bp oversight and has accountability for excellence in their maintenance field. This role has the overall responsibility for the health and improvement of work management processes aligned with OMS. This role will deliver by: + Leading team by ensuring a relentless focus on safety + Developing maintenance work processes and training and auditing maintenance staff on work processes + Conduct site safety audits, safety conversations and coaching at site locations + Execute Preventative Maintenance Programs + Maintain equipment and improve uptime + Analyze equipment reliability data and manage equipment long term replacement strategy + Develop and deliver departmental budgets + Manage department performance reporting + Manage contractor agreements and Service Level Agreements Essential Requirements, Education and Skills + Bachelors degree or related experience + Technical training certification or trade license is a plus + 10 years of management experience in building maintenance and/or convenience store equipment operations (i.e., HVAC, refrigeration, food equipment, pumps, tanks, leak detection, mobile equipment) + Ability to lead a large and diverse team + Excellent interpersonal and communication skills + Ability to multi-task with the ability to meet deadlines + Excellent customer service skills + Great stakeholder management skills and experience, and ability to build effective relationships based on trust and honest discussions + Excellent analytical and problem solving skills Considering Joining bp? At bp, we support our people to learn and grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. bp is committed to encouraging an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, excellent retirement benefits, and more! **Travel Requirement** Up to 50% travel should be expected with this role **Relocation Assistance:** This role is not eligible for relocation **Remote Type:** This position is a hybrid of office/remote working **Skills:** Acquisitions and divestments, Acquisitions and divestments, Agility core practices, Agreements and negotiations, Analytical Thinking, Business process improvement, Commercial Acumen, Communication, Creativity and Innovation, Customer centric thinking, Data Analysis, Data visualization and interpretation, Decision Making, Digital Collaboration, Digital fluency, Industry knowledge and advocacy, Leading transformation, Negotiation planning and preparation, Offer and product knowledge, Partner relationship management, Retail standards and procedures, Retail territory development, Retail training skills, Sector, market, customer and competitor understanding, Site maintenance management {+ 4 more} **Legal Disclaimer:** We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us . If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.