City Wide is hiring a Facility Service Manager for the Hampton Roads area. The FSM is the day to day, one point of contact for the commercial properties where we provide services. As a City Wide Facilities Solutions Manager, you will: + Serve as focal point of contact with clients and perform inspections on all accounts on a scheduled basis to ensure work performed satisfies company and client quality standards; + Manage, expand, and diversify client relationships with an eye toward potential add-on sales opportunities; + Train/develop your Night Manager(s) how to work with employees, Service Providers, and crew members to meet/exceed client expectations; + Implement company policies and procedures associated with client service levels. City Wide is a privately held company that emphasizes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun. Requirements + Provides excellent customer service and builds strong client relationships + Solves problems proactively + Desires to learn and grow professionally + Works independently + Communicates in a professional, direct style + Brings previous service industry experience + 5+ years of operations, sales, or customer service experience + Previous management experience + Undergraduate Degree (Business or related field) is preferred Benefits + Health Care Plan (Medical, Dental & Vision) + Life Insurance (Basic, Voluntary & AD&D) + Paid Time Off (Vacation, Sick & Public Holidays) + Short Term & Long Term Disability + 401k Plan with Company Match + Vehicle Allowance + Phone Allowance + Commission Opportunities