Faculty Scheduler II
Grand Canyon Education
Faculty Scheduler II
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Job Description
Come Grow with Us
Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in.
What you will do:
+ Acts as primary point of contact and liaison with colleges on a range of complex scheduling, course modifications, operational and administrative issues related to academic course offerings and special assignments.
+ Maintains current and accurate class schedule data and communicates directly with faculty to ensure effective and efficient assignment of sections for all class delivery methods.
+ Responds to University Scheduling correspondence within one business day.
+ Develops and sustains expertise on software applications including XRM, Campus Vue and internal university systems.
+ Enters pay and adjustments according to scale and position with 99% accuracy.
+ Ensures that classes are scheduled advance based on projections in accordance with University requirements.
+ Ensures that all faculty/adjuncts are utilized accordingly.
+ Works with the adjunct recruiters, colleges and OFTD on replacements and communication of course evaluation changes and requests.
+ Works and communicates with Classroom Operations and Colleges on program changes and understands criteria and program information.
+ Attends all program and college related functions in accordance to college and programs assigned.
+ Assists as needed with internal and external departments to coordinate trainings, mentorships, and peer reviews ensuring they are staffed and scheduled in accordance to process.
+ Assists in updating and maintaining accurate faculty files to meet accrediting standards.
+ Creates and maintains various department metrics using Excel and XRM system.
+ Continually develops and maintains technical skills for high quality levels of technical support for end users.
+ Performs file and document management audits as well as data entry.
+ Maintains policies and procedures to insure the security and integrity of technology installations, resources, and services.
What you will have:
+ A Bachelor's degree (B. A.) from four-year College or university is required.
+ Minimum of 2 years’ customer-service/administrative, or related, work experience.
+ Must be able to organize, pay close attention to detail and prioritize.
+ Effective time management and multi-tasking skill.
+ Excellent customer service and interpersonal skills.
+ Ability to work cooperatively in a team environment, or effectively independently.
+ Good verbal and written communications skills with a good command of the English language.
+ Proficiency using Microsoft Office Suite, especially Excel.
+ Experience with Campus Vue or another database scheduling system desired but not required
+ Self-directed learning of new technology applications quickly and efficiently.
+ Sense of urgency when responding to emergency or on-call situations in a timely manner.
Why work at GCE:
+ Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan
+ Generous time off plan and 11 paid holidays
+ Paid time off to volunteer in the community or at GCU sponsored events
+ We also offer full-time employees, their spouses and dependent children an Education Tuition Discount Program
Application Instructions
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
Apply Online (https://gcu.wd1.myworkdayjobs.com/en-US/GCE/job/AZ-Phoenix/Faculty-Scheduler-II\_R000058826)
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