Company Description

Located 70 km from Mexico City, Bosch Plant in Toluca (TlP) has manufactured a wide range of products and solutions for the Automotive Business for over 58 years.

Join our team, to work, lead and win #LikeABosch

Job Description

•This position is responsible for failure management (customer claim)

•Coordinate investigation of customer claims and document 8D reports internally and customer portals

•Verification of implemented corrective actions and distribution of LL across value stream for customer claims

•Participation of internal, external and certification audits for costumer specific requirements and enable best quality points.

•Active member of the PFMEA moderations and line Walks

•Active member of the Risk Assessment 

QualificationsAdvance English Level (fluency speaking, written communication, commercial negotiations)Knowledge on quality core tools (SPC, CP, MSA, FMEA)Knowledge on problem solving methodologies (8D, KT, Shainin)Negotiations skills and customer-orientedSelf-driven and leadership skillsPrevious experience in customer service (OEMS, TIERS)From to 4 to 5 years of experience in Automotive Industry

Additional Information

Join a young team with international leadership working in a dynamic and global environment collaborating actively with China, Serbia and Germany.