Posting Details Position Information

Job Title Fall 2025 SUNY Cortland Admissions Tour Guide Department Admissions Job Description/Duties Conduct campus tours for prospective students, families, and other visitors. Answer questions and interact with guests to enhance their experience. Share insights about academic programs, extracurricular activities, and campus resources. Greet, welcome and check in guests. Assist supervisor in setting up the Welcome Center for visitors Opportunity to attend student panels, virtual Q/A, and any admission related events Days/Hours Needed Tour times are: Monday, Wednesday, Friday morning: 9 a.m. to noon Tuesday, Thursday morning: 9:30 a.m. to 12:30 p.m. Monday through Friday afternoon: 12:30 to 3:30 p.m. Select Saturdays (TBD)

*Each hired guide is assigned shifts based on availability, experience and performance.
Additional students may be hired as subs who can pick up shifts based on availability. Campus Location/Bldg. Brockway Hall, Jacobus Lounge
Miller Building, Admissions lobby (first floor) Required Qualifications Must be a current SUNY Cortland student Great public speaking and communication skills Ability to engage and connect with a diverse audience Knowledgeable of campus resources and policies Love of SUNY Cortland Preferred Qualifications Previous experience in customer service, education, or public speaking is a plus Availability to work flexible hours, and weekends in the semester Involved in various clubs and organizations on campus Knowledge of various academic majors and student life Experience with social media platforms (Ex. Instagram/TikTok) Enthusiasm and passion, adaptability, teamwork, cultural competence, organizational skills Physical Demands Walking around campus in all weather conditions for approximately 2 hours. Occasional lifting and moving of office supplies and recruitment material.

Special Conditions for Eligibility Contact Name(s) & Email(s) Paige Crittela
paige.crittela@cortland.edu Salary Grade B-$16.00/hr. Salary Posting Detail Information

Posting Number SA23178 Review Start Date 04/01/2025 Open Date 04/01/2025 Close Date 09/22/2025 Open Until Filled No Special Instructions to Applicants While positions may be open and posted here on jobs.cortland.edu until their listed close date, please note that positions may be filled on a rolling basis prior to this date. Supplemental Questions

Required fields are indicated with an asterisk (*).

* Why did you chose to come to SUNY Cortland?

(Open Ended Question)

* How would you describe SUNY Cortland to a prospective student?

(Open Ended Question)

* Pick the shift options you are available to work at these Time(s) and Day(s): Monday, Wednesday, Friday morning: 9 a.m. to noon Tuesday, Thursday morning: 9:30 a.m. to 12:30 p.m. Monday through Friday afternoon : 12:30 to 3:30 p.m. Please state if you are a returning tour guide.

(Open Ended Question)

* What other activities and/or clubs are you involved with during the school year?

(Open Ended Question)

* What would you change about your Cortland experience?

(Open Ended Question)

Documents Needed To Apply Required Documents Curriculum Vitae or Resume Class Schedule (Student Positions Only) Optional Documents