Family Services Worker I (CPS) Print (https://www.governmentjobs.com/careers/norfolk/jobs/newprint/4626601) Apply  Family Services Worker I (CPS) Salary $46,589.00 - $53,577.35 Annually Location Norfolk, VA Job Type Permanent Full-time Job Number 12390 Department Human Services Division Division of Social Services Opening Date 01/30/2025 Closing Date 2/9/2025 11:59 PM Eastern + Description + Benefits + Questions Description Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents. The City of Norfolk’s Department of Human Services (NDHS) provides a wide range of essential services to its citizens. These services are crucial in supporting the wellbeing of the community and ensuring that all citizens have access to the resources they need. NDHS is committed to providing such comprehensive support to its citizens. The Family Services Division of the Human Services Department, conducts home studies to assess family needs. Investigates reports of abuse and neglect of children, the elderly and the disabled and intervenes when necessary. Provides case management for clients in Child Protective Services and Family Support. Develops and implements service plans to address family and individual needs. Maintains records and reports consistent with local, state and federal policies. Departmental Hiring Range: $46,589.00 - $53,577.35 Essential Functions + Investigates referrals of suspected child abuse/neglect. + Conducts field visits to schools, homes, hospitals, and various community settings. + Works in collaboration with law enforcement, licensing, and a variety of community partners to investigate/assess child abuse/neglect allegations. + Determines clients’ needs based on interviews and plans appropriate course of action. + Advises and arranges protection for clients faced with emotional, physical, and environmental stress. + Refers high and very high-risk families with a history of sexual abuse, chronic abuse/neglect, domestic violence for case management services, + Must have the ability to be part of a multi-disciplinary team believing that the best solutions come from the families themselves. + Takes part in family team meetings to assure family empowerment, family involvement and ownership in the service planning process working through to solutions. + Counsels’ clients to advise them of services available. + Formulates a variety of court documents, + Appears in court to advise, recommend, and testify concerning cases, + Requires knowledge of social work principals and ethics with particular attention to respect and appreciation for family competencies. + Must have good writing skills. + Maintains case files and prepares reports as required including OASIS and other local software programs. + Works collaboratively with community-based agencies, police department, health care providers and court personnel so that the team works as one in the best interest of the family’s needs and wants. + Provides crisis intervention when necessary. + Entails climbing stairs, bending, pushing, pulling and lifting up to 35 lbs. Education/Experience + Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field and minimum of two years of appropriate and related experience in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia). + Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable. No experience required. Additional Information & Requirements Preferred: + Valid Driver's License, depending on assignment. + Successful completion of State mandated training within the first 24 months of employment. + Strong facilitation skills preferred Signing Bonus: This position is eligible for a one-time $5,000 signing bonus. + Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking. + Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization. + Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union. + Retirement If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction. If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction. + The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution. NOTE: The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type. Non-City Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions. 01 The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification. + I understand and will answer the following supplemental questions completely and thoroughly. 02 Do you have the legal right to work in the United States and, upon employment, can you provide documentation to verify this? + Yes + No 03 If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A." 04 Please select the highest level of education you have completed. + Less than High School Diploma/GED + High School Diploma/GED + Some College (6 months or more) + Vocational/Technical Degree + Associate's Degree + Bachelor's Degree + Master's Degree or higher 05 Do you have a valid driver's license? + Yes + No 06 Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment. 07 Please indicate your veteran status. (A copy of your long form DD-214 may be required) + I am not a Veteran + I am a Veteran + I am a Disabled Veteran 08 A conviction (felony or misdemeanor) does not necessarily eliminate you from employment consideration. A criminal background check is conducted on all new hires. Failure to disclose all criminal convictions may result in disqualification from employment consideration or may result in dismissal from City of Norfolk employment if you have been hired. The nature of the offense; the time that has passed since the offense, conduct and/or completion of the sentence; and the nature of the job sought may be taken into consideration. Have you ever been convicted of a felony or a misdemeanor? + I have been convicted of a felony + I have been convicted of a misdemeanor + I have been convicted of a felony and a misdemeanor + I have not been convicted of a felony or a misdemeanor 09 If you answered, that you have been convicted of a felony and/or a misdemeanor, please provide an explanation including the city, state and date of the conviction. This excludes minor traffic violations such as speeding tickets. 10 Please provide the name, email address, and phone number of your current or most recent supervisor (we will not contact them until permission is granted to do so). 11 Do you possess a Bachelor's Degree or higher in Social Work or Human Services? + Yes + No 12 If you answered "no" to the previous question, do you have at least 2 years of experience working in Human Services? + Yes + No + N/A- I answered "yes" to the previous question 13 How many years of experience do you have working in Child Protective Services? + No experience + Up to 6 months + 6 months to a year + 1-2 years + 2+ years 14 Do you have any investigative experience in relation to Child Protective Services? + Yes + No 15 Do you have case management experience in relation to CPS? + Yes + No 16 In your own words, describe a family centered approach to social work in public child welfare settings. 17 Please describe your philosophy regarding public child welfare practice. 18 Have you obtained a Virginia Social Workers License? + Yes + No Required Question Employer City of Norfolk Apply Please verify your email address Verify Email