Seeking a Family Shelter Caseworker to join our Buffalo Area Services Team
Our Full Time opportunities offer:
Generous time off every year including 14 paid holidays, up to 3 personal days, vacation time, and sick timeEmployer funded Pension Plan (company contributions begin after 1 year of continuous employment)Comprehensive Health Care Coverage with low cost employee premiums, co-pays, and deductiblesCompany Paid Basic Term Life Insurance for EmployeeLong Term Disability InsuranceEligibility for supplemental insurance plans including Short Term Disability, AFLAC, and Voluntary Term LifeFlexible Spending AccountEligibility for Federal Student Loan Forgiveness ProgramTax Deferred Annuity (403B)Christmas Bonus
SCOPE AND PURPOSE OF POSITION:
To provide assistance to single women or families who demonstrate that they are currently homeless and have no safe appropriate housing available to them. Situations may include but not limited to domestic violence situations, evictions, and families who are doubled-up and cannot continue to reside together. The Emergency Shelter Residential Services operates twenty-four hours, seven days a week and provides families with basic needs and assistance with apartment searches, etc.
ResponsibilitiesESSENTIAL DUTIES AND RESPONSIBILITIES:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Possess a working knowledge of BASE-NET (Service Point)Enter data relevant to client services and statistical analysis required by HUDComplete electronic billing and statistical reports in a timely mannerAttend on-going trainings and informational meetings in conjunction the Homeless Alliance of Western New YorkAttend trainings and other staff development activities as appropriate to develop professional skillsWork closely with The Department of Social ServicesComplete phone and in-person intakesProvide social services advocacy for shelter residentsEngage in case conferences and case reviewsMake reports to Child Protection when warrantedRetain up-to-date case files and progress notesReview all client files to insure accuracy and completenessUpdate and create new client forms as necessaryDead file closed cases, write summary cards and exit from Service PointMeet with clients regularly to work on treatment goals, counseling referrals, client progress with apartment searches and to assist them as necessaryMonitor client compliance with taking prescribed medicationWrite reports to the Department of Social Services, court or other community agencies as necessaryParticipate in court proceedings as required.Maintain working relationships with peers in participating in collaborative effortsEngage in community and presentations, if necessaryMaintain client safety and security including assistance with emergency evacuation and other special needs including crisis situationsWhen warranted, handle the drop-off and pick-up of program mail, copying and faxing informationPerform miscellaneous clerical duties.Assist with task necessary to maintain the day-to-day operation of the programParticipate in all other duties and activities as required or assigned
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice due to business needs.
QualificationsSPECIAL SKILLS, CERTIFICATES, LICENSES, REGISTRATIONS:
Develop positive professional relationships with clients, community, and human service providersDemonstrate excellent written and verbal communication skillsExcellent public-speaking skillsExhibit excellent organizational and time management skillsProfessionally and ethically represent The Salvation Army and its mission to clients, funding sources and the communityProvide service in a culturally competent mannerBilingual and bicultural in Spanish and English a plusComputer skills to include Microsoft Word/ExcelValid driver’s license that meets The Salvation Army insurance requirementsMust have working/insured vehicleWe are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
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