Work Location:  Madison, Wisconsin
Shift:  No
Department:  LS-PS-JC Field Application & Support
Recruiter:  Stefanie Fried

This information is for internals only. Please do not share outside of the organization.

Your role:

Provides technical field support for Mirus Bio customers, including experimental design and troubleshooting 

Supports, nurtures, and helps to close sales Opportunities 

Tracks customer Evaluations and Opportunities through a Customer Relationship Management (CRM) platform (e.g., Salesforce) 

Represents Mirus Bio products to the life science community, including seminar and poster presentations of established technologies at local and large industry trade shows 

Aligns with the Commercial and Marketing teams to ensure the value of the Mirus Bio product line is communicated clearly and effectively to customers and employees 

Collaborates with Product Management, Technical Support, Customer Service, and Commercial teams to identify key customer requirements for future product development efforts 

Coordinates with Commercial and Marketing teams to schedule onsite demonstrations and customer training 

Actively provides feedback regarding customer requirements, product evaluations, and general product improvements. 

Develops technical marketing pieces and content (e.g., whitepapers, application notes, advertorials, email blasts, social media posts, etc.) and gathers information necessary to aid the Marketing, Sales and Support teams in effectively supporting our products to new and existing customers

Who You Are:

Minimum Qualifications:

Bachelor’s degree in Molecular Biology, Biochemistry, Genetics, Biology, Chemistry, Bioinformatics or a life sciences-related discipline with a minimum of 4 years of life science research/lab experience equivalent experience with demonstrated performance 

OR a Master’s degree or Ph.D. in Molecular Biology, Biochemistry, Genetics, Biology, Chemistry, Bioinformatics or a life sciences-related discipline with a minimum of 2 years of life science research/lab experience equivalent experience with demonstrated performance

Four or more years of wet lab experience 

Minimum of five years of experimental design and troubleshooting 

Five or more years of public speaking/presentation experience 

Must be able to travel domestically 50% of the time

Preferred Qualifications:

Experience with transfection, electroporation, and viral transduction workflows

Understanding and experience working in the cell and gene therapy space 

Exposure and awareness of the evaluation, use, and implementation of ancillary materials throughout the cell and gene therapy process

Appreciation of cell and gene therapy drug assets and the drug asset customer journey

Position can be based anywhere in the US, preference in PA

Territory will be Southeast US, Midwest and Mid-Atlantic

Our ranges are derived from several sources, and largely reliant on relevant industry market data. Should we decide to make an offer, we will consider several factors, including but not limited to your location, skills, experience, career level, and other job-related factors.  This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; paid time off; and paid holidays; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses.

Pay Range for this position: $101,500 - $152,300

The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law.  This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.