**Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** **Location/Division Specific Information** Join our ambitious team at Thermo Fisher Scientific, where you will be part of a collaborative environment dedicated to scientific excellence. **Discover Impactful Work** Join Thermo Fisher Scientific Inc. and be at the forefront of scientific innovation. Help us achieve world-class success by providing magnificent support and training to our customers. **A day in the Life** • Provide in-house and on-site scientific application support and training. • Present seminars to diverse audiences. • Troubleshoot and resolve customer issues efficiently. **Keys to Success** Deliver outstanding customer service, demonstrate a high-reaching attitude towards continuous learning, and successfully conduct new products and applications. **Education** • PhD. / MS. in a scientific field, preferably in Life Sciences or a related area of study. **Experience** • At least 3 years of experience working with Flow Cytometry, Imaging/Microscope, and Plate readers. • Experience with Sample Preparation and Cell Therapy systems is a plus. Knowledge, Skills, Abilities • Strong communication and presentation skills. • Ability to resolve and address customer needs effectively. • Technical proficiency with scientific instruments. • Strong problem-solving skills and a team-oriented mindset. • Ability to remain calm under pressure and effectively handle multiple tasks. • Collaborate with internal teams to ensure customer issues are handled swiftly and professionally. **Physical Requirements / Work Environment** The role may require travel and the ability to lift and move equipment. The work environment is both office-based and on-site at customer locations. Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.