Primary Duties & Responsibilities

Provide application, test, and quality support for key customers in the San Francisco Bay Area/Silicon Valley for Coherent’s optical communications products, primarily optical transceivers/transponders/active optical cables for fiber optic networking. Support customer qualifications of Coherent products.  Emphasis on handling issues associated with meeting customer performance and reliability requirements. Engage in discussion with customers and respond to direct technical inquiries
Drive customer product test and reliability requirements through the internal Coherent organization Write Application Notes and white papers relevant to product application and test and for sales and customer distribution Prepare and deliver product application presentations to customers and internal organization as appropriate Analyze customer specifications and establish gap analyses Provide customer system design feedback to both marketing and engineering Provide occasional technical and customer support at trade shows as needed Work as a team member with other FAEs worldwide Some travel may be required as global conditions permit
 

Education & Experience

Bachelors degree in engineering/sciences preferred 
•    Minimum of 7 years in the communications industry with working experience in technical positions
•    Customer-facing experience a plus 
•    Problem solving skills related to electronic/electrical, mechanical, and/or photonics products
 

Skills

Good communication and interpersonal skills Computer literate education and experience w/ Microsoft products, Oracle, Salesforce Can work independently and within a team environment

Familiarity with networking equipment including work with optical transceivers is a plus

Working Conditions

Normal office conditions, during customer site visits may be exposed to some dust, some level of noise, etc.

Physical Requirements

Must be able to do occasional light lifting (max 25 lbs)

Safety Requirements

All employees are required to follow the site EHS procedures and Coherent Corp. Corporate EHS standards.

Quality and Environmental Responsibilities

Depending on location, this position may be responsible for the execution and maintenance of the ISO 9000, 9001, 14001 and/or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System.

Culture Commitment

Ensure adherence to company’s values (ICARE) in all aspects of your position at Coherent Corp.:

Integrity – Create an Environment of Trust

Collaboration – Innovate Through the Sharing of Ideas

Accountability – Own the Process and the Outcome

Respect – Recognize the Value in Everyone

Enthusiasm – Find a Sense of Purpose in Work

 Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
 

If you need assistance or an accommodation due to a disability, you may contact us at talentacquisition@coherent.com.