**Preferred Location:** Triveneto & Emilia-Romagna **BU – Transcatheter Heart Valve (THV)** Aortic stenosis impacts millions of people globally, yet it often remains under-diagnosed and under-treated. **Edwards’ groundbreaking work in transcatheter aortic heart valve replacement (TAVR)** pioneered an innovative, life-changing solution for patients by offering heart valve replacement without the need for open heart surgery. Our **Transcatheter Heart Valve (THV)** business unit continues to partner with cardiologists and clinical teams to transform patient care with devices supported by clinical evidence. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey. **How you’ll make an impact:** Provide technical and clinical support during TAVI procedures in Cathlab environment. Provide expertise and clinical insights on the device, procedure and protocol throughout the life cycle of the daily clinical practice and clinical investigation. Educate physicians, develop clinical education materials in connection with clinical practice and clinical investigations. Support commercial and business intelligence activities, partnering with the Territory Manager and Senior Regional Manager. **Key Responsibilities:** • Provide clinical support during TAVI Procedures. • Responsible for certification of the centers, physicians and other related staff, as well as EW personnel and as outlined within EW SOPs. • Interact with KOL and proctors. • Provide education on all aspects of the device, device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants. • Develop and continuously improve training curriculum, training materials and training tools, based on clinical trial experience, EW guidelines and SOP. • Business Intelligence. • Educate and train physicians, hospital personnel and hospital staff on technical matters related to products and procedures through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs. • Throughout commercial procedures, provide physicians and medical staff with required follow-up support to ensure continuity of education and technical support related to all aspects of patient outcome. • Plan and implement growth strategies within focused accounts in partnership with the Sales Management. • Responsible for upselling in key strategic accounts working in conjunction with Senior Managers. • Learns the product(s), physiology, anatomy, applications of the market and Edwards Lifesciences. • Regularly reviews clinical support activities, changes in the market and assigned accounts, as well as competitive activity with the Territory Manager and Senior Regional Manager. • Be part of FCS network at European level and contribute to international activities. **What you’ll need:** + A Bachelor's degree or equivalent in related field, with technical and/or clinical experience in a medical device environment + Excellent written and verbal communication skills and the ability to communicate with a variety of stakeholders. This position will require close collaboration with internal stakeholders as well as external physician partners. + Demonstrated excellence in meeting customer/patient expectations. + Effectiveness in understanding complex medical cases and resolving difficult situations. + Ability to solve problems and set priorities. + Self-motivation and willingness to make a difference in lives patients. + Highly professional and ethical behavior while contributing to the overall success of the company. + Adaptable and self-aware: you can adjust to the dynamics of a fast paced and sometimes high stress Cath lab / OR environment. **What else we look for:** • Proven expertise in MS Office Suite and ability to operate general office machinery. • Good problem-solving and critical thinking skills. • Moderate knowledge and understanding of cardiovascular science. • Moderate understanding of cardiovascular anatomy, pathology and physiology. • Moderate understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting. • Ability to manage confidential information with discretion. • Strict attention to detail. • Ability to interact professionally with all organizational levels. • Ability to manage competing priorities in a fast paced environment. • Must be able to work in a team environment, including inter-departmental teams and representing the organization on specific projects. • Ability to build productive internal/external working relationships. • Adhere to all company rules and requirements (e.g. Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control. **What is it like to work at Edwards Lifesciences in Italy?** As a global leader in patient-focused medical innovations, we offer rewarding opportunities and exciting challenges in a truly international, dynamic and friendly work environment. We are committed to fostering a diverse and inclusive work environment where all employees can grow, personally and professionally. To achieve this, we offer on-the-job development, training opportunities and the support and guidance provided by dedicated employee groups (the Edwards Network of Women, Edwards Foundation charity team, sustainability activities, and others). Edwards Lifesciences in Italy also offers the following benefits: + Competitive compensation and benefits package + Flexible working hours, remote working + Life Insurance + Accidental Death & Disability Insurance + Telemedical Services + Meal vouchers + Service Awards + Employee Stock Purchase Programme + Employee Assistance Programme + Comprehensive Wellness programme including preventive cardiovascular screening, educational events, on-site fitness center, lessons with personal trainer, fruit in the office, charity activities and much more. Benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits. Benefits policy and components may vary by location. **What is it like to work at Edwards Lifesciences in Italy?** As a global leader in patient-focused medical innovations, we offer rewarding opportunities and exciting challenges in a truly international, dynamic and friendly work environment. We are committed to fostering a diverse and inclusive work environment where all employees can grow, personally and professionally. (Certified for ISO30415 D&I) To achieve this, we offer on-the-job development, training opportunities and the support and guidance provided by dedicated employee groups (the Edwards Network of Women, Edwards Foundation charity team, sustainability activities, and others). Edwards Lifesciences in Italy also offers the following benefits: + Competitive compensation and benefits package + Flexible working hours, remote working + Life Insurance + Accidental Death & Disability Insurance + Telemedical Services + Meal vouchers + Service Awards + Employee Stock Purchase Programme + Employee Assistance Programme + Comprehensive Wellness programme including preventive cardiovascular screening, educational events, on-site fitness center, lessons with personal trainer, fruit in the office, charity activities and much more. Benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits. Benefits policy and components may vary by location.