We are seeking a Field Competence Development Manager, EEM to lead the development of technical and safety competence for our frontline employees located in Eastern Europe & Mediterranean region. In this role, you will apply a data-driven approach to plan, implement, and oversee training initiatives. You will collaborate with Learning & Development colleagues, technical trainers, and key business stakeholders to ensure effective and relevant learning experiences that align with operational needs.

Key Responsibilities

Lead field competence development initiatives using data insights and key performance indicators.Collaborate with business stakeholders, including Operations, Safety, and Business Line teams, to enhance learning strategies and provide recommendations for continuous improvement.Plan, coordinate, and oversee the delivery of training programs across multiple locations.Ensure process discipline, data accuracy, and compliance with the People & Culture (P&C) operating model.Drive the prioritization of Learning & Development activities within delivery and maintenance operations.Facilitate field competence governance meetings and collaborate with Safety, Technical Help Desk (THD), Technical Field Support (TFS), and field trainers.Partner with the global learning team to provide feedback and contribute to the development of learning solutions and initiatives.Ensure field trainers are equipped to deliver training effectively and manage continuity plans if a trainer leaves the role.

Required Qualifications and Experience

Experience in technical training and apprenticeship program development is considered an asset.Excellent command of English and the local language.Strong communication and interpersonal skills with the ability to engage effectively with employees at all levels of the organization.Proficiency in data management and analytical skills to support decision-making.Experience with learning technologies, including Virtual Reality (VR), Augmented Reality (AR), Virtual Instructor-Led Training (VILT), and gamification.Ability to manage multiple priorities across different countries.General knowledge of adult education principles and experience in training delivery.Familiarity with Learning Management Systems, preferably Workday Learning.Ability to work effectively in a multinational environment with strong intercultural awareness

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers