TITLE:  Field Compliance Monitor - Manager/Sr. Manager (Healthcare Compliance Office)

GLOBAL GRADE: SE7

The Field Compliance Monitor leads and manages compliance monitoring activities across Genentech, with a focus on live (in-person and virtual) field-based activities (e.g., speaker programs and field ride-alongs) and field- related processes (e.g., account plans and call notes). The Field Compliance Monitor will travel Nationwide to monitor in-person field activities. 

CORE RESPONSIBILITIES: 

Monitor in-person and virtual live events and activities, including but not limited to: speaker programs, advisory boards, and field-based interactions with healthcare professionals, customers, and patients.

Strategic planner in selecting, managing, and scheduling travel and appointments to ensure field-based monitoring plans, objectives, and metrics are met.

Conduct process monitoring to ensure adherence to applicable polices and guidelines (e.g., account plan and call notes review)

Collaborate with other HCO team members, Legal, and cross-functional stakeholders on monitoring findings, recommended corrective actions, and/or risk mitigation.

Coach and provide compliance guidance to Field-based personnel.

Actively communicates with event logistics and internal teams (e.g. Speaker Bureau Services) to obtain details on events and provide feedback for program related findings. 

Contributes to the annual and longer-range HCO Risk Assessment, Work Plan, and Monitoring Plan development and implementation.

Where applicable, manages outside vendors and/or counsel assisting with healthcare and related compliance monitoring.

Proactively identifies trends, dynamics or other factors influencing Genentech’s overall healthcare and related compliance to provide forward input into future HCO plans and objectives.

Assists with other HCO duties and/or projects related to areas such as operations, auditing, investigations, policy, training, iHCP, FMV, and transparency.

COMPETENCIES/SKILLS

Has impeccable ethics. Demonstrates, or has proven abilities to demonstrate, Roche Values & Leadership Commitments. 

Requires limited direction to complete standard work.

Excellent project management and logistics skills: can prioritize multiple tasks and goals to ensure timely, on target and within-budget accomplishment of such.

Proven track record of effective decision-making: makes good business decisions and consistently exercises sound judgment. Applies sound judgment around escalation of issues.

Strong verbal and written business communication skills: highly adept at synthesizing and summarizing complex and/or voluminous content into clear, concise and actionable communications.

Strong process-orientation: has proven effectiveness in identifying, developing and implementing scalable/sustainable processes and other continuous improvements to achieve organizational efficiencies and increase effectiveness.

Strong business acumen: understands how the business “works” and demonstrates consistently effective navigation” across the organization.

Thinks “outside of the box” for solutions.  Applies creative problem solving and appropriate business solutions to effectively address compliance risk. 

Strong influencing skills: proven track record and experience building and cultivating relationships with key partners and stakeholders across organizational levels. Ability to manage conflict and negotiate corrective actions with cross-functional stakeholders. 

Demonstrates ability to identify appropriate resources. Exercises good judgment in terms of when to leverage internal resources.

QUALIFICATIONS: 

Bachelors Degree (finance/accounting, life sciences, law, public policy, marketing, business, or related discipline preferred) or Clinical Degree (RN, BSN or RT,  or PharmD) required.

Overnight travel is required. This position requires significant flying and driving of a personal vehicle as well as prolonged periods of sitting, both of which are part of the essential duties and responsibilities of the role. As a result, Genentech, Inc. (Company) from time to time will check your motor vehicle record for purposes of determining your eligibility for driving any vehicle on Company business.

Healthcare Compliance Certification (before or w/in 6 months of appointment). 

Ability to travel (up to 80% within a year).

EXPERIENCE: 

To be considered at Compliance Manager level, minimum 3 years of work experience in Field Account Management, legal/compliance, or Commercial/Medical home-office roles in the pharmaceutical, biotechnology, management consulting, or other related industry. 

To be considered at Senior Compliance Manager level, minimum 6 years of work experience in Field Account Management, legal/compliance, or Commercial/Medical home-office roles in the pharmaceutical, biotechnology, management consulting, or other related industry. 

Must demonstrate in-depth knowledge of the bio/pharma industry required (compliance, legal, clinical affairs, and product marketing). 

Must demonstrate in-depth knowledge of the legal and regulatory environment, as it relates to healthcare compliance in the bio/pharma industry preferred (includes anti-kickback statutes, government fraud & abuse, off-label promotion, PhRMA Code, etc.) 

The expected salary range for this position based on the primary location of South San Francisco is $120,200- $223,200.  Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.  A discretionary annual bonus may be available based on individual and Company performance.  This position also qualifies for the benefits detailed at the link provided below. Benefits

Genentech is an equal opportunity employer, and we embrace the increasingly diverse world around us. Genentech prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin or ancestry, age, disability, marital status and veteran status.