As a Field Custom Services Manager, you’ll oversee custom installation teams in your designated region. You’ll work across Best Buy teams to build thorough custom services sales knowledge and execution. You’ll lead a team of project managers and build a strong employee culture that leads to favorable customer and business results.

This role covers the MN, WI, IL, MO, ND, OK, AK, NE, KS, SD regions. You will need to reside in within MN, WI, IL, MO, OK, however we prefer talent located in either Minnesota or Illinois.

This role is hybrid, which means you will be required to work some days on-site at a Best Buy location and some days virtually from home or another non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.

Up to 50% Overnight Travel 

What you’ll doLead your team to meet operational goals, P&L budgets and strategic alignment standardsBuild and maintain an exceptional team culture centered around engagement and belongingCoach leaders to drive talent development, performance and employee experienceEnsure the regional custom installation team is up to date with all required fundamentals and continued training for their applicable rolesConduct store visits in partnership with other leaders to ensure fulfillment strategies are executed and warehouse safety standards are metMeet with the Operations Assistant Manager to receive feedback on operational gaps and put plans in place to improve outcomesOvernight travel, as needed.Basic qualifications4 years of retail, logistics, operational, warehouse, inventory or customer service experience3 years of experience as a supervisor or manager3 years of experience managing and reviewing operational expenses and revenuePreferred qualificationsMulti-unit management experienceExperience working in custom integration, project management, construction or related fieldExperience managing a remote workforceBachelor’s degree in operations management, distribution, logistics, business or related fieldWhat’s in it for you

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:Competitive payGenerous employee discountFinancial savings and retirement resourcesSupport for your physical and mental well-beingAbout us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.