What success looks like in this role:

Proven experience in a technical support environment performing fault investigation, triaging, and resolutionExperience with desktop support, server support, hardware, network and software installation and troubleshootingO365 experience is essential for this opportunity due to the nature of the environmentExperience with supporting a corporate Windows and Linux environmentExperience with supporting physical and virtual environments (Desktop and Servers)Active Directory (users, mailbox management)Operating system support (Windows 10 & 7, Linux, and other operating systems)Office 365, Outlook, exchange, and other critical business application support Standalone SupportPrinting (installation, deployment, configuration, disposals)Complex Software installation and troubleshootingNetwork (triaging, fault diagnostic, root cause analysis)Software and Hardware diagnostic skills and building/upgrading PC'sActive Directory (users, mailbox management), Operating system support (Windows 10 & 7, Linux, and other operating systems)Prior experience working in hardware break and fix, installation, desk-side software support, and service desk support.People with Limited-Service Desk Experience of 1 year in IT Service Desk, Help Desk, IT Support Analyst, or Technical Support can apply.Provide support for hardware such as laptops, desktops, and monitors.As a Field Engineer, you will Provide technical (1st and 2nd level) IT support to internal employees via telephone, email, walk-ins, and remotely.

You will be successful in this role if you have:

Must be an Australian Citizen.NV1 or NV2 (preferred) Security Clearance.Experience with desktop support, server support, hardware, network and software installation and troubleshooting

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4).  US job seekers can find more information about Unisys’  EEO commitment here.