Denver, CO, 80238, USA
1 day ago
Field Engineer l
As a Tolling Field Engineer Level 1, you will be responsible for supporting the installation, configuration, and maintenance of tolling systems. This includes, but is not limited to, working with suppliers and internal personnel to perform the following tasks: + Equipment Setup/Burn-in + Implement Inventory Controls + Track/Catalog Inventory + Receive/Secure Inventory + Documentation Cataloging The ideal candidate will have experience working with one or more inventory solutions, Nagios, and JSM (or equivalent). The Tolling Field Engineer Level 1 is expected to understand the function, operation, configuration, and installation of all equipment that is or will be part of our inventory, to a sufficient level to support Field Technicians and Engineers in the installation process. You will be responsible for the physical and logical/software setup of on-premises warehouses and labs. This will include the burn-in and configuration of equipment and devices, the configuration of Nagios/JSM (or equivalent), and travel as required to complete the required tasking. You will support field engineers and help mentor field technicians as they install sites. You will manage BOMs, procurement, invoicing, and the handling chain of equipment for multiple simultaneous projects. **GENERAL REQUIREMENTS** + Able to work varying hours depending on tasking/project requirements + Up to 75% travel required, including international, in support of Project Schedule + Support Neology Installation & Development Projects as a Subject Matter Expert (SME), when required + Support training of Neology Resources or Subcontractor as required + Have a valid driver’s license + Provide written & automated reports and documentation (technical and non-technical) + Communicate with, understand, and take direction from Immediate supervisors + Superior English writing and communication skills + Desire to learn new skills and improve existing ones + Possess the ability to actualize tasks without direct daily management **SKILL REQUIREMENTS – ABLE TO USE:** + Microsoft Windows laptop and desktop computers + Microsoft Office (i.e. Excel, Word, Outlook) + Inventory Solutions (e.g. JSM, Nagios) + Common hand-tools (screwdrivers, socket kits, cutters, etc.) + Electrical power tools (electric drills, saws, etc.) + Common test/diagnostic equipment (e.g. multimeters) + RF meters, loop meters, megaohm meters (aka Megger) + Linux, AWS experience a plus + Python, Bash, Perl, JS experience a plus **ESSENTIAL DUTIES AND RESPONSIBILITIES** + Setup & maintain customer warehouses + Comprehend and utilize maintenance documents + Utilize advanced diagnostic equipment + Understand and diagnose network-related issues + Receive, interpret, and respond to Nagios Alerts + Monitor system performance both on-site and remotely, including Jira ticket actions + Make critical decisions to ensure systems remain fully operational + Review and test firmware updates as needed to fix repetitive issues + Have/obtain/maintain certifications & licenses as need is identified (e.g. electrical, mechanical, electronics, network, software) + Oversee Sub-Contractors + Perform Customer on site surveys (RF, Camera, AVC, Tolling) + Other duties as assigned **QUALIFICATION REQUIREMENTS:** **PHYSICAL DEMANDS:** To successfully perform the essential functions of the job, an employee must possess the ability to work in a standard office or conference room setting and use standard office equipment, including a computer. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. **WORK ENVIRONMENT:** Remote work from home is required. If work is performed in the office, it is in an air-conditioned building. Moderate noise level due to light traffic, computers, printers, fax/copy machines. OSHA Certifications may be required. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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