Field Nurse Case Manager
Bayshore Home Health
*QUALIFICATIONS
EDUCATION
Graduate of Registered Nursing Program or Registered/Licensed Practical Nursing program holding current registration from a provincial licensing body in Canada.
EXPERIENCE
Registered and in good standing with their provincial regulatory body
Minimum 2 years’ experience in Patient Support Programs or equivalent
Demonstrated expertise in delivering exceptional customer service and fostering positive relationships with internal and external stakeholders
Must be fluent in verbal and written communication and interpersonal skills for both English and French (Applicable for provinces/regions with French language service requirements)
Strong computer and technical skills\: Excel, Word, Outlook, tablets, web portals/internet use
Understanding of provincial and private coverage criteria, Special Authorization processes and how to navigate the Canadian drug coverage landscape is an asset
Strong critical thinking and problem-solving skills
Accurate data collection and integrity
Ease with working in a paperless environment
Proven ability to work in a team environment
Ability to resolve conflict in a professional manner
Strong sense of organization and attention to detail
Self-regulation of time management and the ability to multi-task and adhere to deadlines
Familiarity with PIPEDA and how it applies in a confidential patient environment
Ability to work in a quiet working environment with proven ability to work autonomously within a remote/virtual team environment
Established high speed internet access from home office
Possession of a valid driver's license, with the capability and willingness to travel extensively across assigned territories, utilizing reliable personal transportation
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