Cernusco sul Naviglio, Italy
11 days ago
Field Operations and PLC Hotline Manager Italy
To support Field Operations and PLC Hotline Contract

What we offer:

Career DevelopmentCompetitive Compensation And BenefitsPay TransparencyGlobal Opportunities

 

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

Tasks and Qualifications:

Task:

Management of FO and PLC Hotline teamsField Operations Revenues and Gross Profit as soldEnsure preventive and corrective maintenance of customersQuality of project executionCustomer satisfaction and NPS of the customer groupDefine and follow Field operations service KI´s & KPI´sChange management and employee engagementFocused on planning and resultsSpeed ​​of deployment, adaptability of schedules, responsiveness, management of priorities and customer emergenciesSecurity, quality of serviceImagination, continuous improvement and simplification measured by the state of mind of the services and a demonstrated collaborative working method

Requirements:

Electrical/Mechanical/PLC Engineer•    Recognized Engineering ApprenticeshipManagerial QualitiesA working understanding of mechanical, electrical and electronic technical manuals and drawingsBasic understanding of control systems and techniquesBasic understanding of PLC equipmentWorking at heightPrevious experience working with various conveyor systemsComputer literacyUnderstanding of Preventative Maintenance Schedules (PPM)Working knowledge of standards governing the automated 
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