Chicago, Illinois, USA
1 day ago
Field Operations Cohort - Experienced (April 2025 Cohort)

Company Description

Did you know… 1 in 8 Americans have worked at McDonalds?

From musicians to astronauts to entrepreneurs and even our very own McDonald's executives – 1 in 8 Americans have something in common. They’ve gained valuable professional skills, meaningful connections and career growth opportunities under the golden arches. If you are looking for your career with McDonald’s to continue or resume and you’re a member of the 1 in 8, you are in the right place. We are looking for past or current McDonalds restaurant employees who have recently earned a bachelor’s degree and who want to pursue a career in McDonalds Corporation working in field operations.

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential.   Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.

Job Description

Are you part of the 1 in 8 who have worked at a McDonald’s and are ready to explore another side of the McFamily? The “1 in 8 Operations Cohort” is designed for individuals who have graduated with a bachelor’s degree in the last 3 years and who have 3+ years of McDonald’s restaurant experience (could be current or previous). This program will prepare you for the role of a Field Operations Consultant, a key entry point to our organization, and offer a unique opportunity to continue your journey with McDonald’s.

If you have conquered restaurant operations and are now interested in working collaboratively with multimillion-dollar business owners to assess their restaurants and offer solutions to improve their businesses, this program is for you. Our cohort training is designed to provide a smooth transition from restaurant to field. Don’t worry – if you are willing to learn and work hard, we will provide the know-how. You will receive coaching from industry leaders who are committed to your success and take pride in developing future leaders at McDonald’s.

We have the following locations available for the April 2025 Cohort:

Little Rock, AKJackson, MSKansas City, MOMinneapolis, MNSalt Lake City, UTWorcester, MAChicago, ILSeattle, WA

Why You’ll Want This Job

This program provides a unique and supported transition into the corporation. You will participate in interactive sessions with the US Operations team, to build on your restaurant expertise. We will help you become skilled at assessing and consulting to our franchisees.

Operations Consultants travel for consultations with restaurant owners to evaluate restaurant operations and consult to help each multimillion-dollar restaurant operate at peak efficiency levels to deliver top-notch results. You will develop holistic restaurant operations skills during rotations and training that you can apply to your role. As you acquire those skill our Field Leads will look for you to provide guidance in your area of expertise to Operators in the field who request it. You will have the opportunity to partner with operations management and leadership prior to their consultations with the franchise restaurants.

In addition, the capabilities you will acquire set you up for a variety of career paths depending on your interests and strengths, so know that beginning your career at McDonald’s is choosing to give yourself options.

What You’ll Do

Launch your career as you:

Conduct objective evaluations to analyze restaurant performance across customer experience and operationsProtect the McDonald's brand by identifying issues that may pose risks to customer experience and brand perceptionsPartner with and support franchisees and restaurantsRecognize patterns and develop expertise around common restaurant performance issuesTravel to restaurants to perform site visitsDevelop expertise in Restaurant Department Management systemsEvaluate root causes impacting franchise restaurant operationsAre Open to additional relocationTravel for this role typically requires driving to locations up to 5 hours away, and may require hotel stays; may require overnight stays

You'll McLove How You'll Be Compensated: 

A highly competitive starting salary rate of $75,000Relocation Assistance, if applicableMay be eligible for Company Car ProgramGenerous paid time offEligibility for Target Incentive Plan (annual bonus)Health benefits401k matching contributionsEducational AssistanceMatching Gifts Program

Benefits eligible: Yes
Bonus eligible: Yes
The expected salary range for this role is $75,000 / per year
The above represents the fixed salary range for this job requisition.

Qualifications

You're a strong candidate if you:

Are a current or previous member of the McFamily with 3+ years of experience working in a McDonalds RestaurantHave completed your Bachelor’s degree by March 1, 2025Are willing to travel and relocateCan act as an accurate, consistent evaluator who relies on measurable facts and observations.Focus on strong attention to detail and ability to keep reports and evaluations organizedEffectively manage time to keep up with a demanding evaluation and travel schedule Can develop trust-based and ethical relationships with key partnersUnderstand drivers of financial performanceCommunicate well and can adapt based on the audienceAre committed to a culture of inclusiveness
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