About the role BURN is looking for a Field Operations Manager – in Madagascar who will work closely with various management teams to ensure that business operations are efficient. Duties and Responsibilities + Inventory planning and management: Lead all inventory planning and management efforts in the country; design and develop appropriate processes and procedures to optimize inventory levels and controls across the network of warehouses and stockiest points. Build a network of regional warehouses and stockiest points from scratch. + Inbound logistics: Manage all clearing and importation of finished goods and potentially CKD kits into Somalia from Kenya and China. + Outbound Logistics: Ensure seamless transfer of stock from the central warehouse to the network of regional warehouses and stockiest points. + Carbon registration: Assist in the design and development of strategies to ensure 100% end-user data/ registration in both B2B and B2C distribution settings. Ensure all carbon data requirements are adhered to at the warehouse and stockist points. + Aftersales : In collaboration with the management team, design and develop the aftersales strategy. Build and manage the call centre and network of repair stations from scratch. + Team Management : Build and manage a team of warehouse officers and support staff. + Collaboration: Be an organizer and go between Finance, Admin, and other support functions. + Forecasting: Own all shipment forecasts and liaise regularly with production and operations teams at HQ. + Reporting: Produce analytical reports for the management team on the performance of operations. + Monitoring of Trade Regulations : Stay updated with trade regulations about cooking appliances. Closely monitor any changes in tax/ duty and escalate accordingly. Skills and Experience + Excellent written and verbal communication skills. + Bachelor’s degree from a university (Master’s degree / MBA is a plus) + 3+ years of B2B and B2C sales and operations experience at a mid-level in Madagascar. + 3 years of supply chain management experience (demand, supply, and inventory planning) in Nigeria preferably in an environment of finished goods, parts and kits would be a plus. + 3+ Years experience building and managing a network of warehouses and stockiest points. + 2 Years managing an aftersales office and team. + 3 Years experience importing goods into Madagascar and working with customs. + Excellent written and verbal communication. + Strong analytic/number crunching background, supported by excellent graphical presentation skills. + Strong leadership and people development skills. + Experience managing ‘know your customer programs; develop incentives to ensure the return of end-user data in both B2C and B2B settings. + Enthusiastic, proactive, organized, creative, a desire to “sell for good” and a willingness to get your hands dirty. + Experience working on carbon offsetting projects, preferably with a focus on renewable energy products.                                                  Qualified Female Candidates encouraged to Apply BURN does not charge a fee at any stage of the recruitment process (application, interview, meeting, processing, training, or any other fees).     Powered by JazzHR