Work Flexibility: Field-based

The Field Operations Specialist supports daily operations within their respective area with a specific focus on account coverage and supporting new business opportunities within Stryker Sustainability Solutions, including new account implementations, collection expansion, collection assessments and customer educational support.  

What you will do:

Provides account coverage to ensure uninterrupted customer service and consistent collections. Coordinates with Service Managers, Regional Service Supervisors, and Sales team for operations, planning, and administration. Provides Service Leadership with account-level information and feedback by utilizing collection assessments.  Supports projects and continuous improvement initiatives with the Service Enablement Manager. Supports the implementation of new customer accounts and product line expansion. Ensures effective patient, surgical and vascular care collections as related to Stryker Sustainability Solutions. Responsible for documenting and maintaining Stryker Sustainability Solutions equipment, shipping items, and collection areas.  Effectively builds and maintains relationships and trust in both new and existing accounts. 

What you need:

   

Required 

High school diploma requiredDemonstrated organization, and analytical skillsUp to 90% overnight travel required  

Preferred:

Bachelor’s degree preferredSustainability service background preferred  

Travel Percentage: 90%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.