Act as a liaison between the Plants, Quality, Procurement and Packaging Engineering teams to ensure packaging shipments/deliveries, storage, pre-production staging and equipment capabilities / runability are within specification and to standard. Manages and takes the lead in all packaging inventory holds and escalates any issues to the Procurement and Packaging Engineering teams as needed. + Inspect (based on inbound quality strategy) inbound packaging deliveries, and audit to ensure packaging is within specifications. Educate Warehouse and Plant Employees on proper handling and storage of packaging, and how to conduct quality inspections. Manage COAs and COCs, and institute recordable data on supplier quality adherence. + Drive root cause analysis processes to improve machine downtime. Understands mechanical systems and manufacturing processes at Wells, as well as what drives key metrics. Actively works on preventative measures to ensure optimal performance of production line equipment as it relates to packaging. + Demonstrates technical abilities of manufacturing equipment; is a technical resource for the maintenance crew and internal customers. Is well versed with troubleshooting ice cream manufacturing equipment. Can give production and maintenance crew technical direction on corrective and preventative actions. + Conduct periodic audits to ensure packaging is stored and handled according to spec. As necessary, conduct pre-inspection of packaging as it is staged for production to ensure quality has been maintained and is in spec to function properly with designated production line equipment. + Help troubleshoot packaging runability issues on equipment to include understanding equipment capabilities and possible adjustments that can be made to run packaging. + Packaging Representative / Liaison in the plant to help troubleshoot packaging related issues with the plant. Main point of contact, on call, to address issues with packaging runability on Wells manufacturing equipment. + Is consistently a key leader to the organization, through influence. Mentors and coaches mechanics and production operators through on-the-job training, organizing tasks and projects. Is a role model for conducting inspections and condition-based monitoring programs. + Manage Inventory Holds for Packaging and escalate issues to Procurement and Packaging Manager so they can resolve quality issues with suppliers. Wells Enterprises, Inc. is the largest privately held ice cream manufacturer in the United States. Founded in 1913 by Fred H. Wells and run by the Wells family for generations, the company is an independent operating company of the Ferrero Group, one of the global leaders in sweet, packaged foods. Wells produces more than 200 million gallons of ice cream per year and distributes products in all 50 states. Wells manufactures its signature brand Blue Bunny®, lower-calorie Halo Top®, the iconic Bomb Pop®, and Blue Ribbon Classics®. Wells employs nearly 4,000 ice cream aficionados across the country. The company is headquartered in Le Mars, Iowa, where Wells has made Le Mars the “Ice Cream Capital of the World” as the largest manufacturer of ice cream in one location. Wells operates two manufacturing plants in Le Mars, Iowa, a manufacturing plant in Dunkirk, New York, and a manufacturing facility in Henderson, Nevada. Learn more at www.wellsenterprisesinc.com . **What We Offer** At Wells, we’re proud to support our employees with comprehensive benefits that enhance health, financial wellness, and include paid time off (PTO). Eligible employees may also receive an annual incentive bonus based on Company performance. Learn more about our benefits here (https://wellsenterprisesinc.com/news/benefits) . **Requisition ID** : 2208478