Corporate HR Specialist
Field Representative I, Document Imaging
POSITION PROFILEEnsures and maintains customer satisfaction according to company standards of quality and output by prepping, scanning, inspecting, compiling, and assembling documents.
Job Duties and Responsibilities
�· Performs full-performance level work in the conversion of hard copy letters, forms, and other paper documents into an electronic imaging format.
�· Prepares documents for scanning by removing staples, paperclips, rubber bands, etc-, for the document scanning process
�· Reviews the paper record against the electronic document to verify image quality and missing documents
�· Verifies and validates image/document errors and makes necessary changes as needed
�· Maintains productivity and quality levels in accordance with current standards
�· Reviews each scanned record for accuracy and clearness of the scanned product
�· Scans all new documentation received and loose paperwork
�· Meets deadlines in a fast-paced environment while maintaining quality and error free work.
�· Achieves Time Productive statistics by meeting standards established.
�· Maintains optimal machine performance, maintenance (clearing jams, refilling toner, etc.).
�· Completes all paperwork in a timely, accurate and legible manner.
�· Communicates problems effectively and promptly to manager.
�· Prevents assembly errors by maintaining an organized workstation.
�· Achieves customer satisfaction by performing error free jobs per customer specifications by using various imaging technology for Digital Mail and Imaging operations.
�· Duties may include shipping & receiving and handling of USPS.
�· Additional duties maybe assigned as needed.
Qualifications (Education, Experience and Certifications)
�· High school diploma or equivalent.
�· Basic PC skills
�· Basic Computer Data Entry Experience
�· Basic Typing and Data Entry skills
�· Intermediate computer skills including, but not limited to, Microsoft Office Word, Outlook, and Excel
KNOWLEDGE, Skills And Abilities
�· Utilizes Critical thinking and detailed work skills
�· Ability to perform repetitive tasks and maintain focus required
�· Ability to retain information and maintain a high level of accuracy required
�· Ability to work in a team environment by maintaining positive, productive relationships with co-workers, management, sales and production departments.
�· Must be able to adapt to changing situations and be flexible.
�· Must be well organized and able to multi-task and manage to deadlines
�· Ability to interact with EDMS, computer database and other computer software.
�· Ability to analyze situations, problems, and information, and take appropriate action.
�· Must be able to perform repetitive work by continuously executing different tasks according to set procedures, sequence or pace while maintaining quality and output standards.
Working Conditions, MENTAL aND PHYSICAL DEMANDS
�· Ability to work multiple shifts including nights, weekends, overtime and holidays depending upon work volume and customer needs.
�· Must be able to work in a production facility by adapting to moderate medium to high noise levels.
�· Deals with moderate stress levels by adapting to and coping with stressful situations for extended periods of time.
�· Position often requires ability to stand on feet for at least eight (8) hours per day.
�· To handle customer orders, may be required to lift and move supplies weighing up to 50 lbs. from the floor to waist height, carrying it 10 feet and lowering back to the floor.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.