**Position Profile** The **Field Representative II, Guest Relations** will collaborate closely with office administration to ensure a positive external presence for the organization. This position involves various tasks, including greeting outside callers and clients, managing conference room scheduling, preparing for key client visits (e.g., signage, workspace setup), and arranging client travel when necessary. Additionally, this individual will assist in organizing group company activities, such as parties, department meetings, and other functions. **Job Duties and Responsibilities** + Coordinate catering for agency meetings in collaboration with support staff and caterers. + Maintain and update the Support Staff database. + Assist with audio-visual equipment for agency and client meetings. + Provide backup support for Team Assistants as needed. + Assist with various departmental or non-client-related business activities when appropriate. + Perform other duties as assigned by management. **Qualifications (Education, Experience, and Certifications)** + High school diploma or equivalent required. + 1-3 years of experience in the field or a related area. **Knowledge, Skills, and Abilities** + Outstanding organizational and coordination skills. + Demonstrated customer service skills. + Good PC skills and ability to use audio-visual equipment. + Strong problem-solving skills. **Working Conditions, Mental and Physical Demands** + Typically, the role is performed in an office environment with adequate lighting, ventilation, and a normal range of temperature and noise levels. + Work assignments are diverse, requiring the interpretation and application of complex materials, data, and instructions. The role involves preparing, providing, and conveying diversified information. + Minimal physical effort is required. The role is mostly sedentary but requires walking, standing, bending, reaching, and occasionally lifting or carrying objects weighing less than 10 lbs (e.g., papers, books, files, small parts). + Moderate dexterity required for regular use of basic skills (calculator, keyboard, hand tools, and eye/hand coordination). The above statements describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in Yourself: At Ricoh, you can: + Choose from a broad selection of medical, dental, life, and disability insurance options. + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. + Augment your education with team member tuition assistance programs. + Enjoy paid vacation time and paid holidays annually + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.