Field Sales Representative- Intervention Services and Drilling Tools
Weatherford
Our Field Sales Representative (FSR) is responsible for building on a very high level of product line & operational knowledge and experience to proactively and strategically sell specific tools, technologies and services within their Segment portfolio. In alignment with the agreed sales plan, the FSR ensures a high level of product line & operational knowledge is provided to the client normally at the customers location; rig site, warehouse or workshop. Where the opportunity arises they should proactively support the development of cross selling across the Segment(s).
Responsibilities & Duties:
SAFETY, SECURITY & COMPLIANCE
+ Maintains safety and service quality as first priorities when working across all areas of the business
+ Maintains the highest standards of corporate governance, ensuring that all commercial activity is carried out ethically and in compliance with relevant Co policies inc FCPA & Overseas Trade policies, laws, regulations, standards and industry practices
QUALITY
+ Responsible for adopting consistent & effective use of the available Technology (SFDC.com, XAIT-Porter)
+ Responsible for advising client whether or not the Company wishes to participate in the sale
+ Responsible for discussing the technical specifications with the client & gaining client feedback
+ Responsible for working with the appropriate internal resources to solve customer issues inc service quality
+ Understands and oversees the areas of business risk and works with their line Manager to ensure strategies exist to mitigate these as much as possible
OPERATIONAL CAPABILTY
+ Ownership of the Field Sales life cycle process, start to finish, stepping up to deliver on your responsibilities, is ultimately your accountability.
CLIENT COMMUNICATION
+ Understands customer’s needs and ensures products and services are positioned and understood by key decision makers in customer organizations.
+ Responsible for responding to the Client Engagement Plan to enhance the profitability of the company through Weatherford provision of products and services to new & existing customers
+ Proposes solutions to customers formally (through pitches, presentations, bids & tender submissions) and informally through networks, relationships, discussions
+ Responsible for relaying competitive information back to the appropriate PL stakeholders, inc: pricing, product performance, marketing material, activities, new products/technology etc.
+ Responsible for developing specific client application value propositions
+ Identifies opportunities for new products and services for customers and liaises with Weatherford internal resources accordingly
+ Visits customer worksites; Offices, Rig Sites, Warehouses/Workshops to make certain products and services meet customers expectations and to enhance Weatherford customer relationship
FINANCIAL PERFORMANCE
+ Responsible for the generation of annual revenue targets through the creation and conversion of sales plans including growth strategies
+ Take relevant actions to identify and address revenue ‘gaps’ for the year to ensure target achievement
+ Assists Technical Sales Manager with formulation os sales strategies and annual budget and as a minimum undertakes quarterly reviews of their account plans with the TSM
+ Take relevant actions to identify and address revenue ‘gaps’ for the year to ensure target achievement
+ Accountable for delivering positive commercial results through strong negotiating skills which result in significant continuous improvements in margin performance
+ Evaluates sales via the Technical Sales Manager and identifies ‘pull-through’ opportunities whenever possible
+ Responsible for finalizing the upsell plan as per the BSA in conjunction with the Account Manager
PEOPLE MANAGEMENT & DEVELOPMENT
+ Supports line management in the efficient, effective and compliant use of resources in the support of Geozone sales.
+ Promotes the highest possible values, principles and the Weatherford culture to their team
+ Supports cohesion and common purpose in a changing environment to all sales related personnel
+ Supports and coordinates the [technical PL] education of internal sales community
+ Responsible for participating in the sales training offerings in order to gain cross-product line knowledge
+ Undertakes all necessary sales training including but not limited to; Product Line training, Financial Training, Negotiations training and Customer Service training
+ Minimum 4+ years of technical experience coupled with 2+ years of relevant sales experience.
+ Ability to quickly gain a broad based knowledge of Weatherford Products and Services
+ Excellent written and oral communications skills
+ Excellent computer skills and experience with Microsoft Office and Salesforce applications
+ Ability to respond to customer needs on a 24/7 basis
+ Excellent interpersonal and persuasive skills
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