Field Service Business Associate
Insight Global
Job Description
Insight Global is seeking to hire a Field Service Business Associate (FSBA) who will work directly with the Service Business Specialist and Field Service Manager. This position performs many supportive duties, including quoting, sales order management, sales support, and managing small, short-term projects. The FSBA works closely with customers, Sales, Field Service, the Regional Repair Center (RRC), and others throughout the business to ensure customer satisfaction. The Field Service Business Associate must be able to handle multiple tasks in a fast-paced environment, be extremely well-organized, and take the initiative to complete assigned tasks all while providing an exceptional level of customer service and cultivating strong relationships with customers and peers across many departments.
Pay: 50-53k
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
· Background within plumbing construction/admin, electrical
· Customer service experience
· Experience with supporting/coordination of product bidding, quotes/technical quoting
· Understanding of discounts, percentages, and proportions/currency conversion
· Must type 50 WPM with 90% accuracy
· Microsoft Office applications
· Ability to read and analyze business information · Construction or general contractor experience.
Direct experience estimating or bidding such work. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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