Field Service Engineer 1
Baylor Scott & White Health
**About Us**
Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.
Our Core Values are:
+ We serve faithfully by doing what's right with a joyful heart.
+ We never settle by constantly striving for better.
+ We are in it together by supporting one another and those we serve.
+ We make an impact by taking initiative and delivering exceptional experience.
**Benefits**
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
+ Eligibility on day 1 for all benefits
+ Dollar-for-dollar 401(k) match, up to 5%
+ Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more
+ Immediate access to time off benefits
At Baylor Scott & White Health, your well-being is our top priority.
Note: Benefits may vary based on position type and/or level
**Job Summary**
Fixes, maintains, tests, and calibrates basic diagnostic imaging equipment to ensure safe operation. Maximizes patient safety by ensuring proper use and performance of patient care equipment.
**Essential Functions of the Role**
+ Performs scheduled preventive maintenance (PM) following hospital policies, procedures, and industry standards. Uses specialized test equipment, tools, and simulation devices.
+ Maintains, services, troubleshoots, and calibrates basic diagnostic imaging systems using service manuals, diagrams, and vendor expertise. Identifies the best fix based on clinical need and cost.
+ Document all service events, performance tests, and corrective maintenance. Follow department policy using maintenance management and office software applications.
+ Accountable for ordering fix parts, timely return of applicable fix parts, and timely submission of applicable order-related documentation.
+ Helps with assigned projects, related to the installation, relocation, and disposal of medical imaging equipment/systems.
+ Communicates effectively with customers using various tools. Establishes rapport with staff and keeps clinical staff and management informed of fix status.
+ Communicates and works in conjunction with imaging equipment service providers to help with efficient equipment installs and fixes.
+ Participates in and/or helps with development of departmental and hospital-based continuous quality improvement initiatives.
**Key Success Factors**
+ Able to fix, maintain, test, and calibrate basic diagnostic imaging equipment/systems to ensure safe and proper operation.
+ Able to travel regularly to other Baylor, Scott & White facilities for scheduled and unscheduled service activities.
+ Able to effectively communicate with and interact with customers, providers and team members.
+ Able to take part in on-call rotation.
+ Able to effectively self-manage time and assigned projects.
+ Must have the physical ability to raise and move material weighing up to 40 pounds.
+ Knowledge of computer systems and networking.
**Belonging Statement**
We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.
**QUALIFICATIONS**
+ EDUCATION - Associate's or 2 years of work experience above the minimum qualification
+ EXPERIENCE - 2 Years of Experience
+ CERTIFICATION/LICENSE/REGISTRATION -
+ Drivers License (TXDL): Must have a Texas drivers license or obtain within 90 days of hire.
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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