Field Service Engineer Requisition ID: 43891 Job Location(s): Busan, KRSeoul, KRSeoul, KR Employment Type: Full Time Segment: Danfoss Power Electronics and Drives Seg Job Function: Sales Work Location Type: On-site **Job Description** Danfoss is looking for a **Field Service Engineer** who will beresponsible for delivering marine services covering the entire drives portfolio. This role will focus primarily on but not be limited to testing, commissioning, troubleshooting and repairing **Danfoss Drives** in diverse marine systems and applications of our customers to optimize drives operation and support the elimination of failures or malfunctions. The role accelerates development of service capabilities in the Asia-Pacific region (APR) for Danfoss and Danfoss’ service channels which helps us to differentiate from our competition. To succeed in this position, you need to be customer, service and solution minded. Apart from having the right technical knowledge, it will be important to be confident, organized and detail-oriented to handle demanding customers and situations. **Job Responsibilities** At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. When you consider this job posting, do you feel like your profile is not a perfect match? Numerous studies have found that women and people of color are more likely to apply only when they meet all requirements listed in the job posting. Even if you do not check all the boxes, we encourage you to apply anyway. We are curious to find out how you can bring new insights to the role or to Danfoss as an organization. The ideal candidate possesses these skills. + Plan and prioritize service requests for project services (testing, commissioning, sea trial) and ad-hoc services (technical support, troubleshooting, repair) + Ensure the successful outcome of service together with all internal and external stakeholders + Responsiveness towards customers, ready to provide 24/7 remote technical support + Establish and maintain a good business relationship with customers to encourage repeat referral business + Development of technical know-how, new technology trends, new products and product feature + Be a Team Player and work towards achieving country objectives and goals **Background & Skills** At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. When you consider this job posting, do you feel like your profile is not a perfect match? Numerous studies have found that women and people of color are more likely to apply only when they meet all requirements listed in the job posting. Even if you do not check all the boxes, we encourage you to apply anyway. We are curious to find out how you can bring new insights to the role or to Danfoss as an organization. The ideal candidate possesses these skills. + Bachelor’s degree / polytechnic graduate in electrical / mechatronics / automation engineering + Minimum 3 years of relevant working experience + Strong understanding of marine equipment, systems, and terminology. High technical knowledge of drive products and applications + Strong troubleshooting skills and the ability to work both independently and part of a team + Ability and willingness to travel across APR region for long term assignments (at least 2 weeks at a single time) + High level of energy and ability to build relationships and trust across countries/cultures + Strong verbal and written communication skills in English + Experience in working for matrix management, cross-functional collaboration **Employee Benefits** We are excited to offer you the following benefits with your employment: + Bonus system + Paid vacation + Flexible working hours + Possibility to work remotely + Pension plan + Personal insurance + Communication package + Opportunity to join Employee Resource Groups + State of the art virtual work environment + Employee Referral Program This list does not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice. **Danfoss – Engineering Tomorrow** At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees. Following our founder’s mindset “action speaks louder than words”, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category. Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification. Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities. Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.000 people, serving customers in more than 100 countries through a global footprint of 95 factories. Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification. Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities. Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.360 people, serving customers in more than 100 countries through a global footprint of 95 factories.