SERVICE ENGINEERJob Description

Responsible for on-site customer troubleshooting, diagnostics, and installation of Injection Mold, Aluminum Extrusion, and Die Cast machines. Requires a strong understanding of industrial machinery, electrical principles, mechanical concepts, and precision mechanical components. This role involves 50-75% travel to customer sites for installation, repair, and troubleshooting. Most clients are located within a 250-mile radius of Ann Arbor, including Indiana, Ohio, and Michigan. The employee will drive to customer sites during service periods and work in the Ann Arbor office between projects. Lodging will be provided for commutes over 100 miles. Typical shift is from 7am-4:30pm, Monday through Friday, with occasional Saturdays based on customer needs.

Hard SkillsSupervise installation of new machines or new partsComplete final acceptance testing of new machinesTrain customers and service technicians on operation of machinesTroubleshoot and repair customer machine problems via phone and/or on-siteUnderstand, utilize, and maintain technical and precision measurement testing equipmentConstruct machine components as needed for customer-specific jobsRead blueprints, technical manuals, and schematicsWork with pneumatics, hydraulics, and electrical systemsComplete technical reports in Excel, Word, and PowerPointPLCMechanical AptitudeElectronicsJob Type

This is a permanent position.

Work Site

This is a hybrid position requiring some days on-site in Ann Arbor, Michigan and some days remote.

Work Environment

Manufacturing/Production facility: loud and non-temperature controlled

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.