Wilsonville, OR, US
3 days ago
Field Service Engineer

Be visionary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.​

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

  

Job Description

  

About Teledyne FLIR Defense: 
Join Teledyne FLIR Defense, where we're dedicated to safeguarding lives with cutting-edge sensing and threat detection technologies. Our arsenal includes advanced surveillance sensors, handheld devices, unmanned vehicles, lasers, and more solutions that increase operational effectiveness for warfighters, first responders, and search-and-rescue teams.
 
We're looking for passionate innovators eager to shape the future of the Defense industry. If you’re mission-driven to globally collaborate on life-saving solutions, we invite you to explore our current opportunities.
 
#TeledyneFLIRDefenseJobs

Job Summary:
The selected candidate will be responsible for performing service operations, both in factory and in the field, including repair and troubleshooting functions on complex electro-optical equipment. Position requires set-up and calibration tasks; building and troubleshooting of systems; as well as performing rework and quality testing related to the production of parts, components, sub-assemblies and final assemblies. Field work includes working directly with customers in their facility to troubleshoot and repair customer systems and their integration onto the host vehicle/aircraft. Repair reports and trip reports are required for each repair activity.

Primary Duties & Responsibilities:

•    Include but not limited to: diagnosis, service repair and upgrades to all product lines.

•    Build and test opto-mechanical assemblies.

•    Follow standard repair and maintenance procedures, which will be documented to company standards.

•    Temporary assignments to other product lines including other departments.

•    Provide repair cost estimates as required.

•    Operate test equipment.

•    Inspect and verify that work is complete and correct.

•    Train other technicians in the proper use of assembly/test fixtures and product handling.

•    Conduct on-site scheduled planned maintenance visits.

•    Conduct on-site customer training visits.

•    Travel, often on short notice, to customer sites to resolve problems or support other field service personnel.  Will be required to travel (up to 50% of time).

•    Complete and submit field service trip reports.

•    Provide troubleshooting and repair support for customers and other field service personnel.

•    Provide phone support for customers.

•    Cultivate and develop positive working relationships with customers, system users and company personnel.

•    Determine and may assist in developing methods and procedures to control or modify the customer service process and continued process improvements.

•    Technician will also be required to carry out any other duties as may be reasonably requested by the company from time to time.

Job Qualifications: 

•    AA Degree in a Technical or Engineering discipline, Electronics, or equivalent experience.

•    4 – 6 years of Electronics/Mechanical Assembly experience.

•    Must be direct and concise, keeps people informed, listens effectively to others.

•    Works well under pressure.

•    Strong interpersonal skills.

•    Responds well to internal and external customer needs.

•    Can be counted on to follow through on commitment.

•    Effective at working in team situations.

•    Work on assignments where independent action and moderate degree of initiative are required to resolve problems and recommend actions.

Other Qualifications:

•    Attention to detail is critical to ensure accuracy in Contracts, Proposals, and other responsibilities.

•    Collaboration and teamwork skills are required to lead and work in a team environment and to establish priorities and achieve results.

•    Must have strong communication skills—oral, written and listening to ensure effective communication with team members, customers, and organizational leadership. 

•    Strong organization, planning and execution skills are essential to develop and execute, plan, and maintain responsibilities, schedules, forecasts, projects, and changes in priorities.

•    Decision-making and problem-solving skills are required in order to resolve challenging issues, to ensure that individual or multi-faceted problems are effectively identified, and evaluated, while weighing out alternatives, risks, and consequences prior to making decisions.

•    SAP experience is desirable.

•    Familiarity with ISO9001, AS9100 or equivalent.

Applicants must be either a U.S. citizen, U.S. national, legal permanent resident, asylee, refugee or must be eligible to apply for and obtain the appropriate export control license from the U.S. Departments of State or Commerce.

#FLIR

  

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws. ​

Confirm your E-mail: Send Email