This position reports to
Field Service Manager
Your role and responsibilitiesIn this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility.The work model for the role is #onsite This role is contributing to the Measurement Products Analytical & Service Business Unit in Italy.You will be mainly accountable for:•\tProviding technical support and solving problems in own expertise area via remote or on-site service in any Service category.•\tYour main tasks will be installing and maintaining Continuous Emission Monitoring System and carrying out repair and preventive maintenance. To prepare the service reports and records that are necessary for the quality of service•\tYou will support sales on service offers for revamping\\ upgrading and spare parts on systems and you will deal with technical site intervention during on call service availability that could be over night or during weekend.You will join a dynamic team, where you will be able to thrive.
Qualifications for the role\tYou are highly skilled in working with analysis system, instruments and have a knowledge in maintaining Continuous Emission Monitoring System.\tYou have at least 2/3 years of experience in service with proficiency in various service and test mythologies, relevant in-house and industrial standards related to Measurement Products Analytical.\tPossess knowledge in Petrochemical, Refinery, Chemical, Oil & Gas or Power Plant market will be highly advantageous.\tDiploma in Electrics or Electronics field.\tYou are at ease communicating in Italian and English, other languages would be considered a plus.\tYou are able to manage work with autonomy and to work in team.\tYou are willing to travel for frequent short or medium duration missions (included abroad) and have ability and skill to manage proactively the customer relationship and critical situation. \tYou are able to manage on call service and following on-site intervention depending on schedule 24h/365gg, with no obstacle for traveling and have valid driving license.
What's in it for you?Get exposed to cutting-edge technology in Process Automation and have a visible impact on the futureGet motivated by continuous improvement in what we do and how we do it, bring your know-how.Bring your knowledge and expertise, make the difference in technologyBenefitsMeal allowance13th salaryExpense reimbursementMore about us
We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStoryFor further info: Chiara Mazzoleni, Talent Partner