About The Modal Shop – An Amphenol Company

The Modal Shop delivers innovative structural vibration and acoustic sensing systems and services to test laboratories and manufacturing facilities around the globe. We offer a world-leading sound and vibration rental program, precision calibration systems, modal shakers, non-destructive test systems, and digital sensors, which are all designed to simplify testing for our customers. We’re a fun, fast-paced team based in Cincinnati, Ohio. With a focus on Total Customer Satisfaction for both our internal and external customers, we have strong and ongoing commitment to being a great place to work! Learn more about our team | www.modalshop.com + www.linkedin.com/company/the-modal-shop

More Reasons to Join the Team

The Modal Shop offers a highly collaborative, team-based atmosphere with (bonus!) a casual dress code. We celebrate successes with team-wide events, offer ongoing professional development opportunities, and bring out our Modal Spirit for the holidays and special events (we’re talking Chili Cook-Offs, The Modal Olympics, Cornhole Tournaments, and more!). Total Customer Satisfaction, for internal and external customers alike, is at the heart of our business and guides our interactions every day. The Modal Shop also provides all full-time team members with 100% employer paid medical, dental, and vision premiums for you and your family. 

As a Field Service Engineer with The Modal Shop, you will travel to customer sites for installation, maintenance and training on TMS Calibration Systems and provide technical sales support for Calibration System customers. Field Service Engineer will travel domestically and internationally. 

Additional Duties:  

Provides technical/sales support and phone and email coverage for customers, sales representative and direct sales personnel for Calibration Systems. Understands both mechanical and electrical design inputs, both within their area of expertise and outside.  Responsible for coordinating and scheduling travel to customer locations to provide technical assistance, perform routine maintenance and lead product installations/demonstrations and training. Identifies and documents additional sales opportunities for follow up by the Product Manager. Calibrate sensors for output due to vibration, shock, pressure or sound using standard company techniques. Use these calibration techniques along with other standard techniques to perform Factory Acceptance Test and Site Acceptance test of TMS systems to meet customer quality and schedule expectations.Write and modify TMS procedures and forms in the interest of continuous improvement of calibration team operations.Follows safety rules within TMS and complies with all safety requirements while at customer site during installation training or other sales visits.  Performs other related duties as assigned.

Minimum Qualifications:

Education: Associates in Engineering/Sciences field or equivalent training.Experience: 1-3 years experience in a technical fieldTravel Requirement: 60-70% travel required domestic and international

Additional Benefits:

100% Company Paid Medical, Dental and Vision Insurance PremiumsPaid Time OffCompany funded HSA and HRA AccountsEmployer paid basic life insurance, short- and long-term disability insurance401k Company MatchAnnual BonusTuition Reimbursement ProgramDependent Orthodontic ReimbursementEmployee Discounts, Holiday Gift Certificates, Referral Bonus

 

Physical Demands (U.S. only)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Equal Employment Statement  
 PCB Piezotronics is an equal opportunity employer and as such takes affirmative steps to safeguard employees and applicants from discrimination on the basis of protected class status, including race, creed, color, religion, sex, sexual orientation, gender identity, national origin, age, military or veteran status, disability, predisposing genetic characteristics, marital or family status, domestic violence victim status, arrest record or criminal conviction history, political affiliation, or any other impermissible basis.