Job TitleField service Engineer Connected Care

Job Description

Be the point of reference for our customers for technical aspects related to our Connected Care products.

Your role:

Clearly understand performance expectations in terms of technical services and supportTake local responsibility for the technical components of assigned Connected care EDI project installs from start to completionParticipate in training programs to enhance technical and application skillsInterface with the Project Manager, Customer & Applications team and provide reports to Service Management, as requestedMeet or exceed performance expectations in the delivery of technical services and applications supportProvide assistance and advice to the local teams in connection with generating sales of Philips Connected Care solutions EDI solutionsProvide technical advice on software and hardware upgradesProvide technical advice on changes to setup and functionalitiesManage integrations between Connected Care devices and software components to 3rd party devices and software components part of Hospital EMR /HIS

Your team:

You will be part of the Connected Care Customer Service Team

You're the right fit if:

Educational background in Informatics (diploma or university degree)Over 2 years experience in a similar roleExperience in database design and development, implementation/development, administration, dataguard, backups and recovery, tuning Development of simple integration components (COM object based interfaces, Web interfaces, XML, HL7, etc)Knowledge and experience of Microsoft Server, Vmware and HiperV solutionUnderstanding/knowledge of Medical Standards: DICOM, Health Level Seven (HL7) and Integrating the Healthcare EnterpriseNetwork knowledgeDemonstrated acumen for understanding applications, workflow and network environmentsExcellent troubleshooting and problem analysis skillsStrong team playerExcellent communication skillsItalian and English
 

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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.