Field Service Engineer - High Pressure Pumps Requisition ID: 40105 Job Location(s): Apodaca, MXSantiago De Queretaro, MXSantiago De Queretaro, MXMexico City, MXQueretaro, MXReynosa, MXReynosa, MXReynosa, MX **Job Description** Danfoss offers you the unique opportunity to join a professional global company with a clear growth agenda and a purpose of helping customers, industries, and cities fight climate change. We are looking for a Field Service Engineer, to provide technical and application support to internal, and external sales and customers including OEMs, system integrators, Distributors, and after-sales support (including product selection/support, commissioning, training, troubleshooting, servicing and repair) for Danfoss High-Pressure Pumps products in the North and Central America regions. This position will not be eligible for relocation benefits. **Job Responsibilities** Responsibilities for this position include, but are not limited to, the following: • Provide technical product advice and post-sales support to internal and external customers • Work closely with Danfoss High-Pressure Pumps Sales to demonstrate the value of High-Pressure Pumps, Energy Recovery Devices, and Valves. • Provide technical support as well as backup to customers on commissioning support (including creating and maintaining customer drawings and specifications), product queries and technical issues, and processing of service/warranty claims. • Conduct product training for internal/external Sales, customers, wholesalers, Sales partners, and service partners. • Carry out activities in accordance with Danfoss quality procedures. • Carry out other duties as may be required from time to time • Plan and co-ordinate all resources required for timely completion of routine repair and maintenance activities • Plan and manage all engaged external providers, who provide specialized servicing for high-pressure loop qualification and testing activity • Provide frontline support for technicians **Background & Skills** **Key Requirements:** • Preferably a minimum of 5 years experience in the desalination industry • Minimum Associated technical degree in Engineering or relevant years of industry experience in Mechanical/Mechatronics/Electronics & Control System Engineering • Independent, self-motivated, self-organized • Results-oriented and eager to contribute • Ability to effectively present information in one-on-one and group situations to customers and coworkers. • Good communication skills. English and Spanish are mandatory. • Knowledge and experience in High-pressure applications (Sea Water Reverse Osmosis as an example) • Able to work calmly under pressure – experience in commissioning activities • Travel primarily in North and Central America, the Caribbean. Travel to other regions as needed. • Ability to travel up to 75% of the time, sometimes at short notice At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. When you consider this job posting, do you feel like your profile is not a perfect match? Numerous studies have found that women and people of color are more likely to apply only when they meet all requirements listed in the job posting. Even if you do not check all the boxes, we encourage you to apply anyway. We are curious to find out how you can bring new insights to the role or to Danfoss as an organization. **Employee Benefits** We are excited to offer you the following benefits with your employment: + Bonus system + Paid vacation + Flexible working hours + Possibility to work remotely + Pension plan + Personal insurance + Communication package + Opportunity to join Employee Resource Groups + State of the art virtual work environment + Employee Referral Program This list does not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice. **Danfoss – Engineering Tomorrow** At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees. Following our founder’s mindset “action speaks louder than words”, we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030. Danfoss is an EO employer and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected category. Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification. Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities. Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories. Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification. Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities. Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 42.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.