As a Field Service Engineer - Industrial Automation & Process Control here at Honeywell, you will have the opportunity to provide advanced technical support and expertise to our customers in the Industrial Automation & Process Control business unit. You will be responsible for troubleshooting and resolving complex technical issues, ensuring the successful implementation of our solutions, and driving customer satisfaction. Your expertise and commitment to excellence will play a crucial role in the success of our field service operations and the growth of our business.
You will report directly to our Field Service Engineering Manager and you'll work out of our Albany, NY location on a hybrid work schedule. In this role, you will impact the efficiency, productivity, and safety of our customers' operations by providing exceptional technical support and service.
At Honeywell, our people leaders play a critical role in developing and supporting our employees to help them perform at their best and drive change across the company. Help to build a strong, diverse team by recruiting talent, identifying and developing successors, driving retention and engagement, and fostering an inclusive culture.
KEY RESPONSIBILITIES
• Troubleshoot and resolve complex technical issues for our customers
• Provide advanced technical support and expertise for our Industrial Automation & Process Control solutions
• Collaborate with cross-functional teams to ensure successful implementation of our solutions
• Conduct training sessions for customers and field service engineers
• Stay updated with industry trends and advancements, and provide recommendations for improvement
BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: click here The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.
YOU MUST HAVE
• Minimum of 3-5 years of proven experience in field service engineering, with a focus on complex technical solutions
• Strong technical knowledge and expertise in Industrial Automation & Process Control technologies, including flow, temperature, LEL, pressure, 4-20mA, Thermocouple, RTD, Thermal Oxidizers, liquid level, and Ultrasonic Level and Detection
• Excellent problem-solving and troubleshooting skills
• Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders
• Experience in project management and execution
• Strong customer focus and ability to build and maintain relationships
WE VALUE
• Bachelor’s degree from an accredited institution in a technical discipline such as science, technology, engineering, mathematics
• Strong leadership and mentoring skills
• Continuous learning mindset and willingness to stay updated with industry advancements
• Results-oriented approach and ability to drive projects to successful completion
• Strong problem-solving and analytical abilities
Additional InformationJOB ID: HRD254929Category: Customer ExperienceLocation: 14 Columbia Circle STE 103,Albany,New York,12203-5196,United StatesNonexemptEngineering (GLOBAL)
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.