When you’re part of Thermo Fisher Scientific, you’ll do meaningful work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.
Location/Division Specific Information
Service Territory: Germany – South-West / West
Please be aware that this position requires extensive travel within Germany and occasionally within the EMEA region.
Field Service Engineer (f/m/d) Inorganic Mass Spectrometry (IOMS)/ GIRMS (Gas Isotope Ratio Mass Spectrometry)
Discover Impactful Work:
Responsible for delivering all service activities within the Instrument and Enterprise Services Group in EMEA, supporting Gas Isotope instruments, depending on existing skill levels. Service activities will include installation including related customer familiarisation, repairs, maintenance services, qualifications etc. sought at achieving:
Satisfied customer baseHighest first-time fix rates / lowest mean time to repairLowest repeated call ratesContributes to the overall Service Targets with respect to bookings, revenues, service profit and overhead cost while following all internal rules, processes, and practices (as they are described)
A day in the Life:
Keys to Success:
Education
Professional background in Electronics/Physics/Engineering or other related subjects.Experience
Minimum of 2 years’ experience servicing analytical equipment ideally including products of the GIRMS/IOMS or TEA service portfolio.Knowledge, Skills, Abilities
Strong problem-solving skills.Demonstrate organizational skills with the ability to balance multiple tasks with different priorities.Excellent interpersonal, self-motivational and negotiating skills.PC skills.Valid EU Driving License (manual).Willingness to travel in country and for occasional cases to other regions.Good English skills, both verbal and written. Ability to work across all levels, functions and regions.
We are offering employment with an innovative, future-oriented organisation with outstanding career and development prospects and an exciting company culture that stands for integrity, intensity and innovation. The role comes with a competitive salary plan, company pension scheme, company car and further employee benefits.
We are looking forward to receive your application. Please refer to the above Job ID and include your salary expectations as well as your earliest availability.
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