North Canton, OH, USA
21 days ago
Field Service Engineer Service Field Service North Canton

Essential Responsibilities • Adhere to Powell’s current safety and quality standards. • Actively pursue sales opportunities via cold calling, using existing customer base through on-site customer meetings, focus on targeted accounts, execute customer presentations, and focus on closing field service opportunities. • Manage on-site project team in completing all site documentation in a timely manner; including but not limited to, weekly time sheets, signed service and repair order, materials used and report writing. • Review project scope of work and material for each project. • Provide regular and clear communication regarding work schedules to internal and external customers. • Maintain flexible work hours, which will include over time and weekend support. • Comply with Powell‘s standard operating procedures, documentation processes, safety processes and protocols. • Coordinate with Powell Project management, customers, vendors, and labor support in a professional and customer-centric manner. • Able to work in different roles of individual support to managing small crews. • Able to provide solutions to customers in support of sales. • Manage safety requirements for assigned region and team. • Review test reports from projects for accuracy and provide recommendations to customers from deficiencies on test reports as a deliverable. • Demonstrate ability to manage tasks, commitments, and deadlines as it pertains to assigned tasks, communications with customers, and internal customers. • Common projects include: • Switchgear and PCR installations and advisory. • Troubleshooting mechanical repair issues. • Troubleshooting basic electrical repair issues within the switchgear. • Perform performance testing on Powell equipment and components, including but not limited to; insulation testing (megger testing), Ductor, Hi Potential testing, torque tests and mechanical / functional testing, Commissioning & Start-Up • Perform regular inspections of any issued vehicle or calibrated equipment/tools. Minimum Qualifications • Bachelor degree in electrical engineering, as well as 7+ years as a shop / electrical field service engineer. • Exhibit working knowledge of advanced electrical industry manufacturing standards & electrical systems, working knowledge of both factory testing standards and NETA MTS & ATS standards. • Specific standards include sections of ANSI IEEE C37 applicable to the design and manufacture of breakers and switchgear. • Specific knowledge of the following: ANSI IEEE device function numbers; ampacities of electrical conductors in switchgear applications; electrical air and surface creepage clearance requirements. • Demonstrate knowledge in the design and manufacture of bus and structural modification projects. • Demonstrate knowledge of basic electrical theory and control circuits i.e.: Ohm's Law; Advanced AC and DC theory; contactor and circuit breaker schematics. • Demonstrate knowledge of basic distribution protective relay testing, hi-pot testing, and breaker function testing. i.e.: testing of over-current and motor protection relays with current injection; acceptance testing of dielectric apparatus using over voltage testing; primary current injection of circuit breakers; mechanical and electrical functional testing of circuit breakers; HV substation, generation testing. • Skilled in the art of writing accurate and complete test reports, project summaries and has the ability to explain most of the system anomalies found on a given project. • The Field Service Engineer will also be expected to demonstrate proficiency with computer skills using Oracle, MS Outlook, Power DB, Word & Excel.

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