Improve business and family comfort, protection and productivityField Service Engineer

As a Field Service Engineer here at Honeywell, you will play\na crucial role in our organization's service and repair operations in Nanjing,\nIA. Your expertise and technical skills will be utilized to diagnose, repair,\nand maintain our products, ensuring the highest level of customer satisfaction.\nYou will report directly to our Service Manager and you will work out of our Nanjing,\nIA location on a hybrid work schedule. In this role, you will impact the\nsuccess of our field service operations, the satisfaction of our customers, and\nthe growth of the organization. At Honeywell, our people leaders play a\ncritical role in developing and supporting our employees to help them perform\nat their best and drive change across the company. Help to build a strong,\ndiverse team by recruiting talent, identifying and developing successors,\ndriving retention and engagement, and fostering an inclusive culture.
KEY RESPONSIBILITIES
• Provide technical expertise and support for service\noperations
• Diagnose, repair, and maintain Honeywell products\naccording to established procedures and guidelines
• Collaborate with cross-functional teams to develop and\nimplement solutions for customer needs
• Conduct training sessions for service technicians and\ncustomers
• Stay updated with industry trends and advancements, and\nprovide recommendations for improvement
• Ensure compliance with company policies, procedures, and\nregulatory requirementsYOU MUST HAVE
• Bachelor’s degree from an accredited institution in a\ntechnical discipline such as science, technology, engineering, mathematics
• Minimum of 3-5 years of proven experience in field service\nengineering, with a focus on complex technical solutions
• Strong technical knowledge and expertise in relevant\ntechnologies
• Excellent problem-solving and troubleshooting skills
• Ability to effectively communicate complex technical\nconcepts to both technical and non-technical stakeholders
WE VALUE
• Desired experience in industrial automation field service\nengineering
• Strong customer focus and ability to build and maintain\nrelationships
• Continuous learning mindset and willingness to stay\nupdated with industry advancements
ABOUT HONEYWELL
Honeywell Industrial Automation enables process industry\noperations, creates world-class sensor technologies, automates supply chains,\nmakes warehouses smarter, and improves worker safety. This combination builds\non our core strengths in controls and automation technologies which in turn\nallows us to deliver better commercial outcomes for our customers. We enable\ncustomers to enhance the safety, sustainability, resiliency, and productivity\nof their people, plants, and assets. Learn more about Honeywell: click here
THE BUSINESS UNIT
Honeywell Industrial Automation enables process industry\noperations, creates world-class sensor technologies, automates supply chains,\nmakes warehouses smarter, and improves worker safety. This combination builds\non our core strengths in controls and automation technologies which in turn\nallows us to deliver better commercial outcomes for our customers. We enable\ncustomers to enhance the safety, sustainability, resiliency, and productivity\nof their people, plants, and assets. Honeywell is an equal opportunity\nemployer. Qualified applicants will be considered without regard to age, race,\ncreed, color, national origin, ancestry, marital status, affectional or sexual\norientation, gender identity or expression, disability, nationality, sex,\nreligion, or veteran status. Learn more about inclusion and diversity : click here
Additional InformationJOB ID: req476516Category: Customer ExperienceLocation: No.1668,TianYinDaDao,NanjingSciencePark,Jiangn District,Nanjing,JIANGSU,211800,ChinaNonexemptGlobal (ALL)