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Job Description

Having good Technical Knowledge in Airfield Systems and able to\nInteract with Client and Operation Teams.  Arrangement of spares,\nConsumables items as per the contract. Day to Day Interaction with HW Internal\nteam for Billing, Engineering Team and Sourcing team. Preparing and Maintaining\nrecords of Preventative maintenance in the Airfield.  Active participation\nwith Client during Operation and DGCA inspection. Coordination with customer\nfor arranging trainings to various stockholders. Updating Daily report and\nMonthly report to client and Internal HAIL teams. Internal Team Management\n(Allotment of team as per work conditions). Photometric compliance as per the\ncontract. Managing Subcontract teams and their billing every month. Billing and\nPayment follow-up with Client. Competent mapping and Training to team members.\nDeveloping maintenance plans, implementation plans, test plans and final\nreports.


• Providing service support for complex AGL Systems.
• Lead and manage a team, providing guidance, support, and\nperformance feedback to ensure high productivity and engagement.
• Manage day-to-day operation and allocate resources effectively.
• Ensure all work is performed in compliances with regulatory\nguidelines.
• Address and resolve employee, customer or operational issues\nin timely and effective manner.
• Identify skill gap and create development plans for team\nmembers.
• Planning & execution of Preventive Maintenance jobs on\ntime (100% compliance to operational parameters)
• To ensure 100% compliance on Service Level Agreement (SLA),\nOTA & OTC
• Handling a team of Service Engineers on HAIL/ Subcontract\npayroll.
• Technical skills:
Required – AGL Field and CMS Systems.
Desired – CAT III AGL System,..
• Achieving Order Booking, Revenue & Collection plan every\nmonth.

Skills/Qualifications:  - Ability to handle a team of Engineers on HAIL/ Subcontract payroll.
- Team player, Effective communication skills, Customer facing, Result oriented & hard working.Additional InformationJOB ID: req480698Category: Customer ExperienceLocation: One-HON-UTC-GF ,Sushant Lok Phase I, Sector 43,,Gurugram,Gurgaon,HARYANA,122022,IndiaNonexemptBusiness Services