Innovate to solve the world's most important challenges

We have an opportunity for a Field Service\nLeader to join us at Honeywell, in Cambridge, where you will be responsible for\nleading a team of BMS, Fire and Security engineer on a fixed client site to\ndeliver an excellent service, ensure team are undertaking and completing tasks on\ntime and in line with service delivery req and identifying opportunities for\nsystem improvements and additional sales opportunities. This is a fixed site\nrole working at a dedicated site Monday to Friday.

Honeywell Building Automation is\ntransforming the way every building operates to help improve the quality of\nlife for the people who use them. With a portfolio featuring software, hardware\nand services, Honeywell takes an outcome-focused approach to help building\nowners and operators improve safety and security, energy and operational\nefficiencies to create a better building experience.

Helping to Transform Buildings to be\nSafer and More Operationally and Energy Efficient.

Key responsibilities

Drive success by enabling and guiding a highly-effective team and apply leadership skills to improve team performanceLiaise with multiple factions to help prevent and resolve customer problems and explore additional revenue-generating opportunitiesAct as mentor to train and develop engineers with personal development plans aligned with business requirementsHelp Honeywell be the customer's top choice by improving upon the Customer & Product Support functionUtilize your knowledge of Honeywell products to build a team focused on innovation and customer satisfaction

Key skills and qualifications

Previous experience in a similar customer facing role, leading/managing a service business successfully ideally within Building AutomationGood knowledge of service business requirements such as Health & Safety standards, PPM completion, extra works, contract types, customer satisfaction, framework agreements, etc.Ability to identify improvements and additional service/business opportunitiesExcellent communication skills both written and verbal with the ability to motivate people to achieve their potentialExperience of accurate forecasting, controlling a P&L and working with other department managers such as Sales, Projects and Finance

Our offer

A culture that fosters inclusion, diversity and innovationMarket specific training and on-going personal developmentCompetitive Salary and benefitsOpportunity to join a fast growing ever changing Global organization providing world class products and services to our customers

We\nare an equal opportunity employer and value diversity at our company. We do not\ndiscriminate based on race, religion, color, national origin, gender, sexual\norientation, age, marital status, veteran status, or disability status.

We\nwill ensure that individuals with disabilities are provided reasonable\naccommodation to participate in the job application or interview process, to\nperform crucial job functions, and to receive other benefits and privileges of\nemployment. Please contact us to request accommodation.

Join us now and make an impact!

#FutureShaper

Additional InformationJOB ID: HRD248981Category: Customer ExperienceLocation: Building 5 Carlton Park King Edward Avenue Narborough,Leicester,LEICESTERSHIRE,LE19 0AL,United KingdomExemptCustomer Experience (GLOBAL)